Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Best technician ever!
Christopher was a great technician. He diagnosed the issue with my refrigerator and fixed it. Also he resolved a secondary issue with the ice and water dispenser. Five stars! ⭐⭐⭐⭐⭐
Joan R,
Somerville, TNProfessionalism
Friendly and professional. Took time to explain what was wrong and it cost more to repair than exchanging it
Ron D,
Idyllwild, CAOn time and professional
Armando was on time and quickly diagnosed the problem. He had the correct part in his truck and all appears to be working fine. I will know for sure when it gets to a stable temperature in 24 hours.
Paul G,
Coronado, CAVery good
Martin was very nice. Prompt. Kept in touch with me. Icemaker working again. Martin did a very good job
Karen S,
Palm Desert, CAFrozen icemaker
Gregg was very professional and efficient. I was kept informed of his arrival time.
Mary M,
Eldridge, IATroubleshooting non-functioning refrigerator
Jeffery went immediately to work researching the details of the operation of the refrigerator and was able to quickly determine the cause of the faulty operation and provided an estimate of the cost of the required repair.
Terry P,
Pesotum, ILExcellent technician!!!!
Alberto was friendly, professional, knowledgeable and explained everything he did. We're not pleased this is our 3rd compressor or that there is no human you can talk to in customer service but at least their Techs are top notch!!!!!
Steve O,
Weatherford, TXTechnician
Rating five. The technician was very professional, very timely and got the job done
Charlene H,
Calumet City, ILJairus
Jairus was nice & replaced the compressor & did a great job. we have been without a refrigerator since May 29 of 2025 and had to buy a small ice machine at 1Walmart for on the counter because our refrigerator has not worked at all in 4 months. He came and worked on it. Replaced the compressor and did a great job and I thanked him for it. Today we were the 1st one on his list & & we were thankful to see him arrive. .
James D,
Greenwood, MS5 Star Review !
Kaamil is very professional and well mannered . He greeted me with a hand shake and introduced himself.appeared to be very knowledgeable at his craft. I would have him come again if i need repairs.I give him 5 out of 5 stars.
Yes H,
Glassboro, NJ