Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Service Technician
June 25, 2026
Overall rating

Professional and friendly. Provided all necessary information clearly and accurately.

Sharon H,

Rockaway, NJ
Icemaker replacement
June 25, 2026
Overall rating

Dwight was awesome. Very thorough. Easy to work with. Pleasant

Linda H,

Boca Raton, FL
He was great
June 25, 2026
Overall rating

He was there on time very thorough and was very honest about what was going on with our refrigerator

Mitchell H,

Louisburg, NC
Outstanding customer service
June 25, 2026
Overall rating

Jeffery was completely professional and courteous. Respected the cleanliness of our home, explained everything that would happen today, and explained the results of interaction with the approval process.

Eric P,

Champaign, IL
Service
June 25, 2026
Overall rating

Very pleased with Jaime. Knows his work. He was professional and courteous.

George W,

Pinellas Park, FL
Sears Appliance Service
June 25, 2026
Overall rating

Joseph M. was very professional and knowledgeable and arrived on time.

Kim D,

Dripping Springs, TX
Hyatt
June 25, 2026
Overall rating

Terrance was great! If Sears would do a better job of scheduling & making sure the tech knows where they are suppose to go & on what day. This is in no way related to the service that Terrance provided! This has a lot to do with AI & the customer not having the ability to call & speak with a live person!!!

Connie H,

Latta, SC
Knowable
June 25, 2026
Overall rating

He extra checked, in my case the heating element, just to make sure I didn't have any other issues.

Gary P,

Fresno, CA
Winfred
June 25, 2026
Overall rating

He was here before time. Finished up and fixed ice maker quickly and left.

John M,

Fredericksburg, TX
Refrigerator Repair
June 25, 2026
Overall rating

Super friendly & not at all off-putting. He replaced the part & I look forward to not having to ck the refrigerator to see if it's running or not. He gave good instruction on not putting items in, that block circulating the air.

Helaine G,

Sultan, WA