Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Service technician
September 29, 2025
Overall rating

Excellent and was able to take care of our problem

Lisa W,

New Port Richey, FL
Service Visit
September 29, 2025
Overall rating

Garth was very professional & proficient. Troubleshooting was very accurate.

Luis R,

Plantation, FL
Great Technician
September 29, 2025
Overall rating

The actual technician was great, very friendly and helpful. The experience of getting any updates through the phone system was very frustrating, due to the unhelpful AI agent and the lack of actual humans to speak with. But we were very happy with the job that was done by Drew.

Holly M,

High Point, NC
Technician call on 9/29
September 29, 2025
Overall rating

Lito was here late afternoon to report my freezer. Not much to say, after examining my freezer doors, he identified the problem and adjusted my door accordingly. He was professional, courteous and very knowledgeable about my situation. Thank you Lito and Sears!

Michele G,

Columbus, OH
Ice fan fail
September 29, 2025
Overall rating

Great diagnostic information to repair the refrigerator. Shared the correct part number to make sure the right part was ordered.

Michael H,

Veddersburg, IN
Excellent
September 29, 2025
Overall rating

John was terrific. Found the problem, informed us of all options and quickly and professionally fixed our issue.

Charles D,

Tillson, NY
Sears home Service
September 29, 2025
Overall rating

He came on time the job was done in good time

Dianne M,

Jamaica, NY
Joel
September 29, 2025
Overall rating

My technician called me in advance with his arrival window, he arrived within that time, provided fast, professional service, and exceeded my expectations by helping me locate a an additional part that I needed for my refrigerator. Thank you so much.

Lashanya T,

Moxee, WA
Excellent Service
September 29, 2025
Overall rating

My technician, Gregory, was professional and demonstrated great experience in servicing my refrigerator. He quickly assessed the issue, explained the problem clearly, and completed the repair efficiently. I truly appreciated his knowledge and the quality of service he provided.

Diane S,

Valdosta, GA
Great service!
September 29, 2025
Overall rating

Shane was friendly and very knowledgeable! Highly recommend him for repair services.

Lisa R,

Middleborough, MA