Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great technician
October 01, 2025
Overall rating

The service tech was very friendly and knew what needed to be done to solve diagnose the problem.

Sheila M,

Durant, IA
5 Star Review
October 01, 2025
Overall rating

5 Stars. Timely, efficient and knowledgeable. Knew how to diagnose and dismantle our refrigerator that wasn't designed by the manufacturer to be dismantled. Repairs made without the need for replacement parts.

Barry K,

Olympia, WA
Refrigerator repair service
October 01, 2025
Overall rating

Prompt, courteous, informative and very helpful in assessing the problem.

Vicki S,

Crandall, GA
Excellent customer service and very knowledgable
October 01, 2025
Overall rating

The customer service provided by Jeffrey was exemplary!!! This situation has been an issue for months now and in one visit, Jeff not only diagnosed the issue but fixed it on the first attempt. I still may have to replace the fridge but, the issue has been successfully diagnosed and addressed!!! If I ever have to call on Sears again, my hope is that Jeff will be the tech they send from now on.

Martin W,

Baltimore, MD
Refrig repair
October 01, 2025
Overall rating

Kenneth was wonderful, competent & very nice. All the parts came as scheduled as well as out technician. I feel as though we have a smooth operating refrigerator.

Lanie C,

Crystal River, FL
Service to my Refrigerador
October 01, 2025
Overall rating

Excellent service. It was a major repair and i sm totally satisfied with the technician and to Sears for approving all the necessary parts to provide the service

Maria Z,

Loiza, PR
Good job
October 01, 2025
Overall rating

James is very knowledgeable and knows exactly what to do

Kenneth H,

Emlenton, PA
Level refrigerator
October 01, 2025
Overall rating

The young man was was knowledgeable, professional and polite. He did a great job

Gary P,

Rostraver Township, PA
Refrigerator issues/troubleshooting
October 01, 2025
Overall rating

Germaine was excellent. Very personable and thorough. He performed maintenance on the fridge so it would function properly. Greatly appreciated!

Julie B,

Villas, NJ
Fantastic Service!
October 01, 2025
Overall rating

Appreciated the experience and knowledge Jamie provided during his visit to repair my refrigerator.

Darby S,

Palma Ceia, FL