Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Helped me with a warranty
May 08, 2026
Overall rating

Mike was friendly, knowledgeable, and even helped me with a phone call to a different warranty company that is giving me false information. Great Job, and Thank you so much for the help!

John C,

Parkville, MD
Refrigerator Repair
May 08, 2026
Overall rating

Ricky, Was extremely knowledgeable and very efficient. He diagnosed the problem, explained what he found, told me how he was going to fix the issue and completed the repairs. Ricky is a true asset to your organization.

Fred G,

Waelder, TX
Technician review
May 08, 2026
Overall rating

Randy was very nice and efficient and professional. You are lucky to have him.

Erin S,

Bradenton, FL
Noberto's service was excellent
May 08, 2026
Overall rating

Noberto's service was excellent, I'm just upset that Kenmore does not make parts to fix a 3 1/2 year-old refrigerator. I think it's disgusting that it cost more to fix a refrigerator than it does to buy a new one and you end up having to buy a new one because there's no parts to fix the one you have. I will never buy a Kenmore again.

Suzanne W,

Whittier, CA
Awesome Technician
May 08, 2026
Overall rating

William was professional, knowledgeable and courteous. Took care of our issue.

Ronald F,

Ravenel, SC
Review of Shoaib
May 08, 2026
Overall rating

Shoaib arrived a bit late but he did a thorough job of checking out our problem and he resolved it. He was very professional and knowledgeable.

Toni J,

New Market, MD
Great job!
May 07, 2026
Overall rating

He diagnosed the problem promptly and was just as prompt when he came back to perform the repair.

Marcus J,

Malakoff, TX
Did great work.
May 07, 2026
Overall rating

Was very proficient at replacing the part. New exactly what needed to be done.

Diane G,

Flower Mound, TX
Customer
May 07, 2026
Overall rating

Very personable and professional diagnosed the problem explained what was going on

Brian F,

Key Largo, FL
Wayne Review
May 07, 2026
Overall rating

Wayne deserves 6 stars. Such a fantastic technician. I will ask for him if I ever have another service call.

Terry P,

Allentown, PA