Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Service Tech Ricky
October 06, 2025
Overall rating

Ricky is always professional and knowledgeable, one of the best technicians. He's is a solid 5.

Damian F,

Dorchester, MA
Whirlpool frig ice maker replacement
October 06, 2025
Overall rating

Harold called approx 30 mins prior to arrival. He trouble shot our (2021) Whirlpool frig ice maker which had stopped working w/o any sort of warning. He had a new ice maker on hand and promptly replaced it after explaining the cost and securing my approval. He then cleaned the frig coils (which had not been cleaned since we bought the unit and was VERY dirty!), cleaned up and after I paid for the service he promptly left. Polite and seemed very knowledgeable. Great service tech. Thank you Harold.

Robert O,

Norman, OK
Whirlpool repair
October 06, 2025
Overall rating

He was very good and explained what was wrong and the to repair

Jack F,

Lake Havasu City, AZ
Excellent Service, Excellent Technician
October 06, 2025
Overall rating

Sean W. was excellent from start to finish, personable, knowledgeable, just all around great guy to work with. Would definitely reuse the Sears service just to get him to fix my issues, I look forward to getting to work with him in the future.

Christian W,

Eau Claire, WI
Excellent service
October 06, 2025
Overall rating

The service provided was excellent, tmy and thoughtful.' The service was clean and no worries.

Geraldine H,

Rochester, NY
Electrolux Repair
October 06, 2025
Overall rating

Well the repair didn't go as planned due to parts are unavailable? But Joel was a very personable and knowledgeable of the situation,

John D,

Prescott, AZ
Great service
October 06, 2025
Overall rating

Web scheduler was not working correctly but Luis came and rebuilt thermostat harness...hoping temps will be maintained now.. Luis was neat and efficient..

Donna M,

Bradenton, FL
5 stars
October 06, 2025
Overall rating

Out side of being high priced, am happy with the outcome.

Harold R,

Blythe, CA
Repair fridge
October 06, 2025
Overall rating

George was not only well knowledgeable but was very pleasant to be with. If we ever have another problem hope we get him .... I give him a 5

Pat P,

Port Orange, FL
Refrigerator repair
October 06, 2025
Overall rating

Late but great customer service and very good at explaining

Jose G,

La Porte, TX