Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very good
October 07, 2025
Overall rating

Very good at explaining what's going on. Good with explaining things in detail.

Karl L,

Farmington Hills, MI
Tyler the service tech
October 07, 2025
Overall rating

Great job Tyler! You explained everything and what to do if I have the issue again. Very polite too. Thanks!

Jennifer B,

Decatur, TX
Steve is very professional
October 07, 2025
Overall rating

Steve showed up on time, was informative and knew what he was doing. He was polite and helpful. I hope the company appreciates what a great employee they have.

Valorie P,

Pocatello, ID
Service Tech
October 07, 2025
Overall rating

On time, explained the repair and was very cordial. Highly Recommend.

Jim M,

Woodway, TX
Great service
October 07, 2025
Overall rating

Very processional work he explained every step along the way

Roger H,

Fountain Hills, AZ
Amazing experience with Francis!
October 07, 2025
Overall rating

Francis was really amazing to work with. When we were sent the wrong compressor, he went above and beyond to make sure that we got the proper one and made it clear he wasn't going to compromise, which I liked. He could have easily gone along with it and installed the smaller compressor (we wouldn't have known anyway), but he was kind and honest enough to let us know the company had sent us the wrong parts and made calls to make sure we got the right stuff. Really cares about his customers and wish I could give him a 6 star review!!!

Ashley G,

Granger, IN
Washer and Refrigerator diagnosed
October 07, 2025
Overall rating

Great customer service and Knowledgeable and Friendly. We will ask for Anthony next time!

Dennis H,

Delbarton, WV
excellent tech
October 07, 2025
Overall rating

he was so knowledgeable and explained why fridge didn't work and spent time giving us great tips on what to do to care for fridge he's great !!

Sylvia C,

Hanford, CA
Refrigerator problem
October 07, 2025
Overall rating

Ricardo was very polite and got the refrigerator working in no time I give him 5 stars

Terry C,

Cumming, GA
Fix the freezing in the freezer area of the refrigerator
October 07, 2025
Overall rating

Excellent informative service. He explained the problem and the resolution to resolve it

Joeann W,

Detroit, MI