Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Craig, service repair technician
October 10, 2025
Overall rating

Craig was courteous, introduced self, and listened to my concern regarding my refrigerator issue. Craig serviced my last appliance and was super efficient about my appliance needs. He explained the process for possible replacement due to inability of parts. Keep up the good work, Craig.

Helen M,

Bay City, TX
Technical
October 10, 2025
Overall rating

Ben was AWESOME…but Sears dropped the ball in their requirements for service. Disappointing

Bill L,

Rio Vista, CA
Great job 👏
October 10, 2025
Overall rating

Patrick was courteous and informative. He explained everything and ordered parts, then came back and completed the repair. He works quickly as well.

Paul B,

Nederland, TX
Very knowledgeable
October 10, 2025
Overall rating

We actually ended up with two service repairman showing up within 10 minutes of each other on the same day. Eddie being the last technician to show up. he took over the situation re-diagnosed it properly and fixed our problem.

Mark B,

Pleasanton, TX
Tech was professional & knowledgeable
October 10, 2025
Overall rating

Blake was very professional and knowledgeable. Our first tech (who determined the problem & ordered the part) was also very professional & knowledgeable. The problem was how long it took to get a tech out, before and after the part came in

Brenda H,

Farmington, MO
Anthony. Refrigerator repair
October 10, 2025
Overall rating

Anthony was on time, knowledgeable and pleasant to work with.

Susan H,

Half Moon Bay, CA
Refrigerator repair
October 10, 2025
Overall rating

Excellent service on refrigerator, completed repairs. Will use service again

Kathryn D,

Seminole, FL
Samsung refrigerator repair
October 10, 2025
Overall rating

Eddie was polite and efficient. He fixed my problem quickly.

Robert V,

El Cajon, CA
Repair refrigerator
October 10, 2025
Overall rating

Technician arrived on time and fixed my refrigerator.He was a really great guy and did excellent job .

Tula S,

Pickerington, OH
He was a 5 star
October 10, 2025
Overall rating

He was friendly but the part is still unavailable . He was not able to fix the problem

Donna B,

Millsboro, DE