Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Efficient, knowledgeable and punctual
Mr. Kevin had all the answers, that's for sure. Knew exactly what the problem was from the very beginning. Cleaned out the ice at the bottom of the fridge, ordered the parts. And then he returned to install the part, practically taking the refrigerator apart. Happy to know that there were no extra pieces left over when he put everything back together. The only negative, was he was training somebody else. I really wish they were train people on somebody else's dime. Because it slows down the process. On the other hand, trainee followed orders and worked effectively on Kevin's instructions. Kevin is an excellent trainer.
Linda V,
Savannah, TXRating services
This young man was very nice. Had my repair done in no time. Polite and friendly too. Nice kid.
Valerie S,
Oak Lawn, ILRefrigerator repair
Jan carlo was on time, professional, courtesy and knowledgeable of the repair. Great service, thanks.
Rich W,
Plainville, CTSuper service
James is very competent and knowledgeable. Fixed my frig and now it works great! Very friendly customer service with a great sense of humor.
Deanne C,
Crossville, TNnew thermostat on refrigerator
Paulo called beforehand to give me an ETA (he came about 15 minutes later, but that was OK - traffic and all). He took the old thermostat out and put in the new one, and we discussed the placement of items in the fridge and how the shelves are configured. I would want him again, if anything went wrong.
Ruth B,
Providence, RIOutstanding Service by Ethan
I was so impressed with Ethan and his professionalism. An expert in his field to say the least. Explained all that he did an needed repaired. Parts he ordered came the next day and he was back on schedule to put them in and ran the test required. Perfect job was accomplished. I thank you Ethan so very much.
Andy H,
Defiance, OHRefrigerator repair
Wilner did a great job in repairing the refrigerator. He explained everything he was doing.
Patricia L,
Royal Palm Beach, FLTechnician
Scott was and is very professional and perform and excellent exceptional job. He is also very courteous and knowledgeable.
Gloria H,
Enterprise, ALFantastic Technician
Technician, Kevin, was very knowledgeable and courteous. Fixed both problems and flushed system. He confirmed all working before he left. Kevin cleaned up all the areas he worked in. Fantastic technician.
Vicki S,
Corinth, TXRefrigerator repair
Nat is Very professional and competent. Goes beyond. Arrived promptly.
Kate M,
Bethany Beach, DE