Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Water and ice tasted poorly even with new filter
October 21, 2025
Overall rating

AI is going thru correcting some kinks. Service man was good and came by on time.

Lupe T,

El Paso, TX
Excellent service
October 21, 2025
Overall rating

The technician called before arrival. He was able to complete the job quickly!

Roman N,

Valley Cottage, NY
Technical 5 stars
October 21, 2025
Overall rating

Mr Edward did an excellent job, Considering that he just took over for the job that's been six months old . I'm so thankful that someone finally cares instead of just talking money from us . Me Edward deserves a 5 stars! We're thankful that he came and helped and hopefully our fridge will be working soon. Thank you for your help Mr Edward!

Michael D,

Eatontown, NJ
Service Provider rating
October 21, 2025
Overall rating

Nelson was very pleasant and cordial. He was knowledgeable and provided useful insight re the appliance

Elizabeth B,

Miami, FL
Thoroughly professional
October 21, 2025
Overall rating

We developed a plugged drain in our fridge freezer. I called Monday evening, Rudy was out Tuesday morning. He took everything apart, cleaned it out (giant slabs of ice!) and put everything back together. He protected our floor, and explained that this just happens over time; it wasn't anything we did wrong. He was professional, careful, friendly, thorough, and quick. We're completely satisfied with his visit.

Barbara C,

El Cajon, CA
Great service
October 21, 2025
Overall rating

Brent was very courteous and helpful, and very nice to work with. I pray my ice maker doesn't break down again but if it does, I hope Brent is still working on them. Tammy

Tammy P,

Carnegie, OK
Fridge repair
October 21, 2025
Overall rating

Great quality of service, very helpful and knowledgeable, would highly recommend

Matthew O,

Colchester, CT
Jim
October 21, 2025
Overall rating

Jim was very professional and efficient. He explained what needed to be done and did it expertly.

Norman B,

Kansas City, MO
Good to go!
October 21, 2025
Overall rating

Three different technicians came over the course of six visits to finally fix our issue. Thanks for sticking with it!

Michael H,

Pikesville, MD
Refrigerator door.
October 21, 2025
Overall rating

Throrugh, polite, and professional. Provide good advice and information, in addition to taking care of our problem.

Jonathan D,

Saratoga Springs, NY