Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Dave
October 21, 2025
Overall rating

Dave was very kind and professional i would recommend him anytime thank you myrtis

Myrtis G,

Euclid, OH
Repair Refrigerator Door!
October 21, 2025
Overall rating

Terrence was polite, efficient and very effective in getting the job done!

Mariscia C,

Darlington, SC
Ice maker door replacement
October 21, 2025
Overall rating

Friendly, neat, on time. Job tedious and we have waited months so hopefully ice will start making in a day. Thank you.

Edward D,

Thibodaux, LA
Knows his trade
October 21, 2025
Overall rating

Had water leak issues even after serviced previously by someone else. It took under 5 minutes to diagnose and display faulty components. Unfortunately, given advanced age of refrigerator parts are no longer available. It was worth it to me to pay DX charges before replacing entire unit.

Steve S,

Kingston, WA
Customer
October 21, 2025
Overall rating

Wyman was very pleasant and cordial. He was able to answer any questions I asked. Excellent customer service!!

James S,

Monroe, GA
Royce, the man!
October 21, 2025
Overall rating

Fast, accurate. Royce knew right away it was the compressor. Too much to repair.

Chris R,

Brooklyn Park, MN
5
October 21, 2025
Overall rating

THANK YOU FOR YOUR SERVICE OF MY REFRIGERATOR. THE SERVICEMEN WAS VERY PROMPT VERY NICE AND DID A WONDERFUL JOB THANK YOU VERY MUCH

Mae B,

Longview, TX
Refrigerator repair
October 21, 2025
Overall rating

Wet attentive, knows what he is doing, very glad to have had him do our work

Donald E,

Lawrenceville, NJ
Refrigerator repair
October 21, 2025
Overall rating

James did a great job fixing our refrigerator. Very knowledgeable

Edythe S,

Lynden, WA
A&E Svc Rep Terrance
October 21, 2025
Overall rating

Terrance is fabulous & has been here so many times we think he's family. He has come repeatedly, 6+ times since Sept 2 to install new ice maker. We've been through 6-7 ice maker parts from all over the country of them & none of the work. Waiting for the warranty folks to give up as this part clearly does not exist. And pay Terrance more-he's the best svc rep ever

Franki S,

Raleigh, NC