Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Five
October 22, 2025
Overall rating

On time, very pleasant and very knowledgeable about the needed repairs.

Carolyn R,

Oklahoma City, OK
Excellent customer service
October 22, 2025
Overall rating

Very experienced technician who did a great job with the repairs.

Joseph S,

Albuquerque, NM
5 stars
October 22, 2025
Overall rating

He knew the problem right away and was able to fix it in a short time.

Roseanne P,

Knoxville, TN
Fridge Repair #4
October 22, 2025
Overall rating

Finally got all parts installed with some confidence fridge may actually work again after 4 months.

Neil F,

Winchester, KS
Refrigerator stopped working
October 22, 2025
Overall rating

Robert was very professional and explained everything. He is a great representative of the company

Mark G,

Winston Salem, NC
Excellent
October 22, 2025
Overall rating

Jonathon was polite and very professional. He explained every step of his work.

Doris S,

Carolina, PR
Friendly and professional
October 22, 2025
Overall rating

This was a follow-up call for our fridge freezer: the top freezer shelf was binding following the removal of an ice dam in the bottom. Gary basically fiddled with it, said the bottom bin was slightly warped and would be $200-300 to replace, but if we loaded the binding side more heavily, that would help keep it down. We put our collection of blue ice there. Since all he did was tinker with it for a minute, he didn't charge us. We appreciated it very much!

Barbara C,

El Cajon, CA
Owner
October 22, 2025
Overall rating

Very nice and professional was on time and very knowledgeable

Lynn C,

Chapmanville, WV
Refrigerator diagnostic repair service
October 22, 2025
Overall rating

Bobby, was on time, communicated well, courteous, check all the areas to determine the issue. Found out what was wrong. It was too high for me. Parts & labor. I'll just buy a new one. Mine is too old to put that much into it. Bobby did a good job.

Deanna J,

Jonesborough, TN
Ice dispenser repair
October 22, 2025
Overall rating

Schedule required 3 weeks after original diagnosis for part delivery which was an inconvenience . Tracking service tech for both appointments was accurate and helpful. Service tech was efficient and knowledgeable. Completed installation in just a couple of minutes

Francis S,

Blacksburg, VA