Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Willam is the greatest!
October 23, 2025
Overall rating

He was the most helpful and courteous of any technician I have ever come across. Thank you to William!!!

K M,

Chesterfield, MI
Fridge repair
October 23, 2025
Overall rating

Perfect service work. Thanks again for your service today 😀

Jeff S,

Port St Lucie, FL
Hh
October 23, 2025
Overall rating

Very knowledgeable and nice guy. Thanks again .I will use them even if it's not under warranty

Melvin M,

Church Hill, MD
Final vist for issuer
October 23, 2025
Overall rating

Alex did great a job. Indicated refund will be coming

Ronald E,

Merrill, MI
PROFESSIONAL
October 22, 2025
Overall rating

Respectful fast over all great work 👍 job well done.

Rick D,

Angels Camp, CA
Icemaker service
October 22, 2025
Overall rating

I feel so sorry for all the service texts that have come out to fix my ice maker and how bad the process goes. This is not due to the service technicians, but due to their policies through the Sears home warranty program they determined to service visits prior that the part was no longer available But their scheduling office even though they knew the part wasn't available as scheduled two service appointments my last technician that just left was originally scheduled to come in the morning, but when I told him the problem he canceled that until he could get clarification from the office well they had him come out Confirm that no part had arrived. Confirm that yes the icemaker is not working and yes, the part needed is the one no longer available. He performed his service professionally and did all of the calls and things he was asked to do. He arrived on time this afternoon after his call asking if I would be home. Hopefully, the process goes smoothly from this point forward.

Rick W,

Salinas, CA
Review
October 22, 2025
Overall rating

The technician has great customer service skills, and was able to repair my refrigerator.

Monica R,

Indio, CA
Fixing refrigerator
October 22, 2025
Overall rating

Very friendly and very knowledgeable and helpful. Very informative which I appreciate that

Dan S,

Oakhurst, CA
Good Experience
October 22, 2025
Overall rating

The technician knew his stuff , the problem was fixed quickly. Tech was courteous and pleasant.

Clive C,

Fremont, CA
Great!!!
October 22, 2025
Overall rating

So far so good. They saw the problem and fixed it. Thankfully it was minor.

Nora R,

Portage, IN