Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator Repair
October 26, 2025
Overall rating

Darious was very knowledgeable and worked very efficiently fixing our issue.

Adrienne F,

Reisterstown, MD
Service Repair
October 26, 2025
Overall rating

Neal is a very professional and knowledgeable repair man He was very knowledgeable of the repair work to be done He offered the repair cost and our options for a warranty service We will definitely use him in the future for any repairs

Frankie H,

New Braunfels, TX
They fixed my Refrigerator, it work
October 26, 2025
Overall rating

Great experience, fast and reliable, great job Ruben , and associates, Thank you , to you and your associates

Maria V,

San Diego, CA
Kenmore refrigerator, 19 years old
October 25, 2025
Overall rating

Chris was a 10 out of 10 as far as service techs go. Almost comically, as he began to assess our refrigerator, he touched the area of the thermostat, and the frig began to run again! Failling thermostat seems to be the issue. Still conducted checks of motor, condenser, and other parts. Although it turned out to be a repair we could make ourselves, we would not have been able to identify the cause of failure without his help. Chris was very personable and we would be glad to have him back again if needed.

Greg B,

Ocala, FL
Jim was nice!
October 25, 2025
Overall rating

Jim did exactly what he was supposed to do. He even cleared a clogged drain inside my refrigerator. He also determined that the original problem I reported that still isn't fixed was not caused by a broken cooling fan in the back of the refrigerator. He said it was Likely the icemaker fan making the growling noise. It has been making since July of this year and now it's October.Even though my refrigerator is still not fixed, at You least Jim was able to figure out that the original diagnosis was wrong. He did what he could do based on the work order he had.

Bobbie R,

Raymore, MO
Refrigerator
October 25, 2025
Overall rating

Fernando fixed my ice maker and strip around the inside of my door. He did a very good job!

Rebecca B,

Tulare, CA
Very good job
October 25, 2025
Overall rating

Good..technicians on time got the repair done quickly thanks Sears

Carlos B,

East Orange, NJ
Wonderful technician
October 25, 2025
Overall rating

I had Sears out to repair my ice maker. The technician was efficient and repaired it fast! It was also very reasonable.

Judy A,

Clovis, CA
EXCELLENT
October 25, 2025
Overall rating

Martin and the person with him (apologies I did not get second persons name) were EXCELLENT. They went above and beyond in several ways. Called to keep us posted on arrival time; courteous; knowledgeable; patient. I hope they get the recognition that they deserve! Sears Home Services is our go to, for us for ALL services you offer which we may need. We will also share our flawless experience with friends and family!

Elisabeth R,

Palm Desert, CA
Quick & friendly
October 25, 2025
Overall rating

excellent technician he was able to diagnose quickly and fix the issue.

Ginger F,

New Hartford, CT