Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
service provided
The tech, Fernando, came in and replaced the parts that had been sent. Unfortunately, my refrigerator's ice maker is still not working 24 hrs after he replaced parts.
Brenda C,
Hanford, CAIce not dropping
Very sharp guy. He knew what the problem was right away. No price tag on experience. Very patient making the repair. Not easy repairing such small wires.
Michael V,
Longs, SC5 star
Guy came in my house. He is so nice. Also ur service is excellent.
Rajwinder K,
Fontana, CATimely, professional and honest
On time, knowledgeable, courteous and to the point. Daniel gave us the lowdown on our appliance and recommendations for a replacement. We recommend him.
Michael B,
Mount Pleasant, WIKnowledgeable, efficient, and thorough.
Peter was very easy to work with and completed the job in good time. He was careful to return my refrigerator to good working order.
Paul M,
Sarasota, FLFive stars!!!
Very well pleased with Osei. Prompt and courteous. Assessed my problem right away. ❤️
Barbara C,
Danville, VAVery informative and great service
Keith definitely went above and beyond for me. Very quick and very informative while resolving my issue. Would highly recommend to anyone. I was planning on dropping CHW after the service I received prior to Sears getting involved. Mitch and Keith restored my faith in CHW and as long as you folks are involved AND I can request you...I will stay with them. When you folks are gone - SO AM I.
Thomas E,
Claremore, OKGreat care and customer service
Karl was a gem! During my initial visit he evaluated my fridge and knew exactly what to do! He ordered the parts and had them shipped to my home within days and installed the new parts with ease.
Tylisha S,
Summerville, SCGreat service experience.
Cleaned out the ice dispenser, cleaned the mechanism, and explained what to watch out for in the future. He was courteous and efficient.
Joe S,
Jamesville, NYExtremely pleased (again)!
It's characteristic of Sears Service to provide exactly that - excellence in service! Joseph is both knowledgeable and skilled in his work as well as communication providing the very exemplar of service excellence.
Mary S,
North Kingstown, RI