Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator repair
November 03, 2025
Overall rating

Service was excellent, technician arrived early, diagnosed the problem and went to get the part and returned and completed the service. He was very pleasant, knowledgeable and efficient. Thank You!!

Mary V,

Largo, FL
Excellent service
November 03, 2025
Overall rating

Carefully examined refrigerator and found everything working. May be freezer fan.

Numa R,

White Plains, NY
Nov 3 appointment
November 03, 2025
Overall rating

Ron is a very knowledgeable technician! We had a technician from Sears here who replaced parts twice but did not fix the dispenser however as soon as Ron came in he correctly diagnosed and fixed the problem which turned out to be the wiring in the door. Ron is professional and personable who deserves recognition

Stephen G,

Louisville, KY
Very Helpful
November 03, 2025
Overall rating

He was a very nice person. Extremely helpful guy. Knew what he was doing. Unfortunately, he couldn't finish the job he came for because of Sears inability to fulfil the parts order.

Kashif J,

Granger, IN
Water leak
November 03, 2025
Overall rating

Arrived on time. Excellent, efficient solution to water leak problem.

Richard J,

Silver Spring, MD
Repair Specialist
November 03, 2025
Overall rating

Jessup, he was very informative, product knowledgeable, and professionally polite.

Dion J,

Southfield, MI
5
November 03, 2025
Overall rating

Very nice technician and was prompt first thing this morning

Michael L,

Troy, NY
Samsung brought back to life
November 03, 2025
Overall rating

Both of our Sears techs were great. Scott was dispatched to finish the job once the first tech diagnosed the mainboard as the problem. Scott called to let me know he was on his way and when he arrived went right to work and was finished in about 15 minutes.

Paul W,

Beavercreek, OH
Jack P.
November 02, 2025
Overall rating

He was knowledgeable in his checking my refrigerator. He was upbeat and very pleasant. Give him 5 stars

Jack P,

Albany, LA
What's that?????
November 01, 2025
Overall rating

The service guy was very nice. But there is something else wrong with the refrigerator for the lights to keep going out .New lights were put in less than months ago Never have I owned a refrigerator that the lights keep burning out It would be really nice if a repair man could figure out what is really going on

Pauletta J,

Englewood, TN