Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

The best technician
November 04, 2025
Overall rating

I have a refrigerator which has been having problems for years. Today was the 10th time that a technician came to deal with the problem. The previous one, the one that came on Oct 27, also said that it was not repairable but didn't do the paperwork or called the offices in the mainland. At last today Jonathan worked with the refrigerator, also noticed that it can't be repaired. But instead of just writing it down, called the offices and made the necessary arrangements. Many technicians have been here to deal with the problem and I can assure you that Jonathan is the more professional and knowledgeable of all of them.

Irma N,

San Juan, PR
Professional and courteous
November 04, 2025
Overall rating

Benny showed up and had the refrigerator fixed in about five minutes. Very friendly, very professional. My only complaint is that my appointment was canceled by Sears three times while I waited for my refrigerator to be fixed. Sears needs to get their act together….

David N,

Bakersfield, CA
Great
November 04, 2025
Overall rating

Efficient and quick clean and kept us up to date

Christine H,

Punta Gorda, FL
Service appt
November 04, 2025
Overall rating

Paulo clearly explained the diagnosis, our options and the costs. He was very, friendly and professional!

Shelby C,

Norwood, MA
Refrigerator repair
November 04, 2025
Overall rating

Very friendly and knowledgeable in finding the problem. Great job

Lamar L,

Marion, SC
Excellent service 5 star
November 04, 2025
Overall rating

Very knowledgeable and helpful...bz I would use again...recommend him highly

William Z,

Gibsonville, NC
GE Refrigerator
November 04, 2025
Overall rating

Tech was great. Very knowledgeable of the problem of the Refrigerator

Kathleen T,

Virginia Beach, VA
Excellent service call
November 04, 2025
Overall rating

Jermaine arrived on time, was extremely pleasant and checked out our refrigerator. He reset the ice maker, explaining that it seems to be working now.

Millie G,

Southbury, CT
Lorraine Moran
November 04, 2025
Overall rating

Very professional and was helpful with the explanation of the problem

Lorraine M,

Shelby Township, MI
Cover for refrigerator
November 04, 2025
Overall rating

Very friendly and patient in giving advice. And I would use him again !

Judy W,

Otego, NY