Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent Service Appointment
November 04, 2025
Overall rating

Steve, Arrived on time and was very professional. Felt he had the interest of the customer as a priority. Would recommend service in the future.

Eltred A,

Madison, AL
Diagnosed our refrigerator
November 04, 2025
Overall rating

Carolyn was great, gave us the option of fixing our current refrigerator and gave us the price. It was a little more than I wanted to spend on a repair. We have decided to go buy a new one instead. If we have anymore issues we will definitely us Sears

Jeremy G,

Talladega, AL
Efficient
November 04, 2025
Overall rating

Very nice and thorough he explained everything in detail I could understand

Darlene C,

Canadensis, PA
Knowledgeable and Professional
November 04, 2025
Overall rating

Lot of service techs fall in line in a sea of mediocrity. Jessup rises above the waves and soars! Upon initial consultation, he gave me a complete rundown of the diagnosis and what needed to be done and the potential caveats that may arise. When the parts arrived, he came out, did the repair and allowed me to clean what needed to be cleaned before he was to complete his repair. Professional, knowledgeable and friendly! This is what separates the men from the boys! I can't thank him enough!

Chris S,

Inkster, MI
Freezer repair
November 04, 2025
Overall rating

Service was fast, fair, and knowledgeable. Part was ordered and replaced.

Dylan M,

Marble Hill, MO
Excellent
November 04, 2025
Overall rating

Alex gets a 5 respectful, courteous, knowledgeable explained cost of replacement

Gerald H,

Chesapeake, VA
GE Refrigerator repair
November 04, 2025
Overall rating

Bruce was very professional, friendly, knowledgeable, and fixed our refrigerator issue quickly. We appreciate his help, thank you again Bruce!

Adrienne F,

Petal, MS
Repair
November 04, 2025
Overall rating

Very knowledgeable and courteous to customers. Highly recommend to friends.

Mary B,

College Station, TX
Knowledgeable and polite.
November 04, 2025
Overall rating

Brandy was very easy to work with. She troubleshooting the issue quickly and let me know my options. Was glad to have had her help me out.

Thomas S,

Lenoir City, TN
Professional and personable. Helpful explanations!
November 04, 2025
Overall rating

Profound personable. Excellent respirator questions. Helpful. Mike was friendly and patient.

Opal E,

Hockley, TX