Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Attention to Detail and Professionalism
Technician Sergio was very articulate and a Skilled Professional in his trade. His patience and attention to detail are A+..!!! He kindly explained the issue with our appliance, made the necessary repairs and provided unrivaled advice. Sergio is a great example of Customer Service and how a company can succeed. Thank you Sergio 🙂👍
Lewis A,
North Hills, CAExcellent
Our experience was wonderful! The service technician was polite and dedicated to fixing our issue. Got it all solved and working again. Very pleased with this service.
Charles S,
Victoria, TXamazing
great guy , works hard, very personable. expkains everything. He really sticks with it ubtil successful
William L,
Flower Mound, TXRepair for refrigerator leaking water
Bill was courteous and knowledgeable. He arrived within the appointment timeframe given and completed the repair in a short period of time.
Carolyn P,
Chattanooga, TNFinally replaced!
After 7 months, since April, many cancellations and 4 wrong ice makers finally sent someone who knew what he was doing and got our ice maker replaced! Hopeful that this one is the right one and works. We wasted 4 months dealing with another service company that brought the 4 wrong ice makers. So we asked for another service company. Sears did cancel and reschedule a few times but did send a repairman that ordered the correct ice maker and James installed it today. Good job James!
Judy S,
Quitman, MS5
Drew was on time and knowledgeable with diagnosing the cause of my leak.
Brenda M,
Randomond, NCWilliam was good. AI was pathetic.
William was good. Professional and efficient. Your AI bot service, however, is a joke and I would never recommend it to anyone. Let customers have access to a real person and it would be much better.
Bob K,
Mandan, NDSears Home Services
Very nice and polite tech, answered all my questions, explained everything he was doing during the whole process. I would definitely recommend Kamron T. and the company he works for. Thank you Kamron T and Sears Home Services.
Stanley M,
Rehobeth, ALRepair of refrigerator / dishwasher
Kenneth came out regarding our refrigerator and dishwasher. He was able to fix the problem with the refrigerator. He also ordered a replacement door for our dishwasher and already scheduled the return appointment. Very nice person.
Stephen B,
Sarasota, FLGreat service
On time and completed the work quickly. Appreciate the quick response
Bakiaraj V,
Aldie, VA