Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Awesome
He did great very professional and knowledgeable knows what he's doing
Juan A,
Saugus, MABrent is an excellent representative of your company!
Brent quickly diagnosed my problem in his first visit. Ordered the parts; they came right to me. Today he installed, verified everything was working; checked and corrected setting I had accidentally messed up, and made sure I knew what he was correcting. Your org is fortunate to have Brent. He's great with technology And customers! Thank You, Brent!!
Judy S,
Carnegie, OKRefrigerator Annual Maintenance
My experience was positive. The technician was professional and answered my questions.
Donna M,
Crystal Lake, ILExcellent
Thorough, neat, fast, friendly. Very pleased with the service. Would use again.
Bill P,
Rogersville, MOThank you Ibrahim! GREAT service!
He expertly diagnosed the repeated problem we were having, and repaired it quickly and proficiently.
Catherine W,
Elgin, ILrefrigerator
Paul and scott where just wonderful fixed my refrigerator very pleasant
Maria R,
Norwood, MAREfrigerator repair
John --the repairman was very good, efficient, located the problem right away . Choice Home warranty is VERY difficult to deal with because it took us 4 months to get refrigerator fixed. 7/31---- First repairman, Ricky came within a couple of weeks and said he needed to order parts from LG but that I needed to order the the parts so I had repairman RICKY on the phone so we could get the correct parts...... and the LG rep said they were ordered. After a month, I called repairman and he said her had not gotten the parts. I called LG --and it was their mess up---the first LG rep didn't place the order. Lg set up a new order for the parts and sent an email notice to repairman, Ricky. After 2 weeks I called and texted Ricky, he said he didn't get an email so I said I would call an see what happened . I called repairman left messages and texts to respond to LG. This is Sept.---OCt. Ricky me texted he did contact LG. I called LG and they Ricky had not responded to their email. Frustrated my husband contacted Choice--and a new order for repairman. THANK YOU---and repairman came in 2 weeks. HE did a good job but the whole process is difficult for repairman because they have to call Choice with a diagnosis and wait for approval to make repair. That time costs the repairman time and $ if they don't happen to have the part , they have to leave the job and return with costing the repairman TIME, Mileage, a return trip is really frustrating for the repairmen. Hopefully Choice can make improvements so the repairmen don't get so frustrated. We have heard this on other repair situations. Thank you for your help in improvements to make repairs easier. ----
Tom T,
Greenville, ILRicky
Very knowledgeable right on time I rate him a five
Connie R,
Rockdale, TXRobert
I think Robert is a very good technician, he had to return 2x because the 1st ice maker that was delivered and installed was not the correct one ordered by AHS , and had nothing to do with the installation itself
Bernadette H,
Maple Shade, NJService Technician
Sergio was professional and extremely knowledgeable. He provided suggestions on how to keep my refrigerator's ice maker functioning efficiently.
Patricia P,
Shiro, TX