Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator Repair
November 10, 2025
Overall rating

Mustafa was professional and knowledgeable on this service call. He offered tips on proper care of our refrigerator. He represents your company well and it was a pleasure to have Mustafa in our home.

Vicki B,

Burke, VA
Home repair
November 10, 2025
Overall rating

Jose was with us from beginning to end. Great service provided

Jeffery S,

Colton, CA
LG Refrigerator
November 10, 2025
Overall rating

Junny was very professional. He answered all my questions, and was very informative. Thank you!

Betty S,

Pearl City, HI
Great service
November 10, 2025
Overall rating

Harold was very friendly and really took time to show me what the issue was and how to fix it.

Heather E,

Norman, OK
Great
November 10, 2025
Overall rating

Was helpful and looked after every potential issue he could.

Chelsea G,

Vega, TX
5 Stars!
November 10, 2025
Overall rating

Kevin was extremely knowledgeable, courteous, fast and did the job in the most professional manner possible. He is a great asset to your team!

Latatia R,

Woodbridge, CT
REFRIGERATOR TECH JIM GETS A 5-STAR RATING.
November 10, 2025
Overall rating

Jim provided top notch pointers on g\how my refrigerator works. He explained how it works. Jim provided expert refrigerator service.

Jarilyn N,

Henderson, NV
Ruben is a rock star!
November 10, 2025
Overall rating

I have been through over two months without a refrigerator. Communication with Sears Home Services has been the worst experience I have ever encountered ! 7 "confirmed" service appointments failed to show up and were automatically rescheduled! When I eventually reached a live person, they were nice, but lacked ability to resolve anything. Supervisors never returned call. Ruben was the only person that understood and finally worked with me using his inside channels to resolve this issue. On a scale of 1-5 with 5 being outstanding, and 1 horrific, Ruben gets 5 stars. Unfortunately, Sears Home Services gets no stars. They have been worse than horrific! Unfortunately, I will cancel my agreement and share my experience with others.

Patricia M,

Merrimack, NH
Noe
November 10, 2025
Overall rating

Noe was the best refrigerator repair person we've ever had. Extremely competent. Very friendly. Very efficient. He is a definite asset to the company.

Jeffrey B,

Playa Del Rey, CA
Edmar is Excellent
November 10, 2025
Overall rating

Edmar was personable, precessional, and knowledgeable. He clearly communicated his findings, the solution, and timeline. He exceed expectations. I want him to always service my refrigerator.

Sheila M,

Durham, NC