Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Installed parts
November 11, 2025
Overall rating

Installed parts once they were received did a good job

Eddie B,

Rochester, MI
Great Customer Service
November 11, 2025
Overall rating

Jose, is excellent! He represents Sears very well. Listens to the customer and explains things in a way that can be easily understand.

Sheila R,

Long Beach, CA
Outstanding tech
November 11, 2025
Overall rating

Dedicated, explained everything, and worked in the evening to come same-day.

Robert R,

Washington, DC
Refrigerator leak
November 11, 2025
Overall rating

Mohammad did an excellent job of diagnosing and correcting the problem. He was very through, and explained what he was doing and why. Very happy with his service.

Elizabeth D,

Gaithersburg, MD
Scott
November 11, 2025
Overall rating

Scott was friendly and knowledgeable. He showed up when he said he would and went right to work fixing our icemaker. Helped me through the payment process.

Douglas K,

Cincinnati, OH
Fridge
November 11, 2025
Overall rating

Francisco very friendly & professional fixed problem in short time would recommend him any time thank you Ronnie whitehead

Ronnie W,

Baytown, TX
F LEVENTHAL
November 11, 2025
Overall rating

Rob was a great tech, I would definitely recommend him to work on anyone s frig.

Frank E,

Virginia Beach, VA
Great service
November 11, 2025
Overall rating

Terence was a pleasure to work with. He diagnosed the problem with my refrigerator, ordered the correct parts and replaced them today. He communicated very well' and put up with my 6 dogs barking from the other room!

Melissa N,

Wake Forest, NC
Howard was great!
November 11, 2025
Overall rating

Howard got us in a day early and was super efficient with getting our part replaced. He was customer focused and friendly!

Scott P,

Winchester, CA
Sick refrigerator diagnosis
November 11, 2025
Overall rating

Raymond - the repair technician- communicated courteously before arriving and while performing the diagnosis. His professional knowledge and customer-friendly concise explanations were greatly appreciated. We were able to clearly understood the problem and the options for remedy. We would highly recommend him for other diagnoses and repairs.

Cliff S,

Conway, AR