Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Really nice guy
June 07, 2026
Overall rating

I've never had anyone deliver bad news so nicely. Very nice guy, super knowledgeable and honest.

James C,

Schenectady, NY
Refrigerator water filter replacement.
June 07, 2026
Overall rating

Well, this was the 4th visit to repair/replace this part. The first part delivered ( plus a light) were damaged or made incomplete), not delivered the first time but this time the parts arrived and he was on time and efficiently installed them. Working well!

James R,

South Lyon, MI
Fridge Fix
June 07, 2026
Overall rating

Technician was polite and easy in his explanation of the maintenance issue we faced! Our fridge was "not broken", but jammed w ice buildup! Tech did the work w some hot water and chipping! Completed operations in just over an hour and w our thanx!

Thomas S,

Fairfax Station, VA
Fridge service
June 07, 2026
Overall rating

Knew what he was doing and very quick. I would recommend A&E to anyone

Tony B,

Six Lakes, MI
Fast appointment and reasonable price
June 07, 2026
Overall rating

I was very impressed with the speed I could get an appointment. David was great. He was friendly, explained the issue and cleaned up. Great service!

Jennifer M,

Clarkston, MI
Freezer Repair
June 07, 2026
Overall rating

Nice and very good tech. Very good job. Knew his business

Randy S,

Madisonville, TN
Refrigerator repair-technician Kaamil F
June 07, 2026
Overall rating

My refrigerator completely stopped working. Kaamil performed diagnostic testing and was able to figure out exactly what was needed in a timely manner. He explained everything that needed to be done and ordered the parts. The parts were delivered the next day and the actual repair was scheduled to take place two days later. The whole process took less than a week and when he returned, the repair was done in a timely manner. He was very nice and professional and I would recommend his services to anyone.

Chad S,

Millville, NJ
fixed our kenmore refrigerator
June 06, 2026
Overall rating

The AI had our repair scheduled out for another week and 1/2 but the human repair man Lew looked at the schedule and said 'Hey, I can get out there and help these folks today' and he did! Loose wire connection - refrigerator works - no more living out of a cooler. Thank you Lew!

Michael C,

Cove, OR
Excellent Job
June 06, 2026
Overall rating

Sears Tech Johnny & his trainee did an excellent job installing the replacement Ice Maker in my Refrigerator. They entered my house, greeted me and went right to work wasting none of their or my time. Currently it's the day after the installation and the Ice Maker is doing what it should be doing, making ice. Thank you.

Mitchell N,

Tullahoma, TN
Thank you
June 06, 2026
Overall rating

Great and fast service. Everything was done professionally. Thank you.

Randee O,

Andover, KS