Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Trouble shooting and repair procedures.
November 12, 2025
Overall rating

Alberto arrived on time right to the minute. He went right to troubleshooting the issue with ice maker. Found the ice maker was working and that the waterline was frozen in the door. He tried to defrost line. He stopped because of concern that he could damage line in door. His recommendation was to turn refrigerator off over night and turn back on in morning allow the line to defrost without damaging the food in refrigerator. Ice starting making within 40 minutes. Alberto did a excellent job of troubling also saving me $$$ in further repairs

Mike M,

Benbrook, TX
Excellent repair service!
November 12, 2025
Overall rating

Wyman was courteous, on time, detail oriented and knowledgeable about replacing the gasket seal on my freezer door. Also Sears Home Services kept me constantly updated and well informed from the initial contact to the job completion !! Thank you!

James M,

Madison, GA
AHS REPAIR
November 12, 2025
Overall rating

Fast good work gets right to the problem courteous service welcome to be my service repair man

Roy F,

Quincy, FL
Review
November 12, 2025
Overall rating

He provided very good service. He was professional and courteous.

Jimmy B,

Hillsboro, VA
Wonderful Technician
November 12, 2025
Overall rating

I had a great experience with Jermaine. He was so knowledgeable and explained things so clearly. He was able to fix My refrigerator problems. He is such a great employee, a keeper! Anyone who gets him for service is a lucky customer.

Lori M,

Monroe, CT
Refrigerator
November 12, 2025
Overall rating

I was super satisfied with the technician that came to my house to fix my refrigerator upon arrival opening the freezer door. He knew immediately what it was and that's what I call talent thank you Sears protection.⭐️⭐️⭐️⭐️⭐️

Yolanda M,

Elgin, IL
Ron
November 12, 2025
Overall rating

Thomas was very informative. We decided not to have it repaired.

Ron C,

Jenison, MI
Great Service
November 12, 2025
Overall rating

Mason was very helpful, polite and patient. He provided valuable insight that helped me decide how to proceed with my repairs.

Elemeo S,

Fayetteville, NC
Coney Lee
November 11, 2025
Overall rating

Awesome service. Very kind and professional. Knowledgeable of his job. I wish all service industry workers were this quality.

Coney L,

Brookhaven, MS
He found the leak,
November 11, 2025
Overall rating

Joshua was very patient and persistent in finding the leak which he was able to repair by tightening the connections. He was polite and professional.

Judith P,

Vienna, WV