Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Sears Kenmore - Diagnosis and service call. - Amir B
November 13, 2025
Overall rating

Amir was punctual and very professional. He quickly diagnosed the problem with my 7-year-old Kenmore Elite refrigerator and provided me with an estimate for fixing it. Even though I decided not to fix it and get a newer fridge, I was very impressed with Amir's knowledge and expertise! Thank you, Sears Home Services. Melinda

Melinda F,

Oakwood, GA
Jose did an excellent job.
November 13, 2025
Overall rating

Jose did an excellent job installing the new ice maker and explained in detail the issues with the old one. He also did a check on the water dispenser temperature which was helpful.

Edward U,

Scottsdale, AZ
Amazing and professional
November 13, 2025
Overall rating

Ned is very knowledgeable and knew what needed to be done once he saw the issue. The parts were ordered and a week later he came to install/replace the old parts with ease. Very professional, going the extra mile leaving everything back together and clean. Thank you!!

Carlos J,

Apollo Beach, FL
Nice guy. Fixed it quick.
November 13, 2025
Overall rating

The technician had my refrigerator fixed in no time at all.

Jason P,

Bassett, VA
Great service
November 13, 2025
Overall rating

Bobby knows what he's doing, he's quick and easy going. I believe he's definitely an asset to Sears

Melissa A,

Jonesborough, TN
Ice maker repair
November 13, 2025
Overall rating

He installed factory gasket in icemaker. Icemaker working now. Happy

Don S,

Pahrump, NV
Alessandro
November 13, 2025
Overall rating

Alessandro did a great job. He was on time and fixed my refrigerator without issue.

Salvatore D,

Smithtown, NY
Review of Paul W
November 13, 2025
Overall rating

Quick & Friendly! Would recommend him again! Solved my problem quickly.

John& S,

Olathe, KS
Fridge diagnosis and repair
November 13, 2025
Overall rating

Jermaine is friendly, knowledgeable, and professional. He easily deserves a 5 star rating.

James S,

Brookfield, CT
Great Service!
November 13, 2025
Overall rating

Micho is highly professional and knowledgeable about. He patiently investígated the issue and was very detailed oriented, explained the cause of the problem.

Gabriel A,

Lake Park, FL