Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator
November 16, 2025
Overall rating

He did an excellent job. But you failed as a company. Saying someone will show up between 8:00 am and 5:00 pm is ridiculous. I dealt with 4 repairmen. Each day I had no idea when someone was going to show up. You need to get better at your scheduling.

Allan R,

Frankford, DE
Technician visit review
November 16, 2025
Overall rating

Hariel was outstanding. He was able to fix the Samsung ice maker. He also exhibited a great professional experience.

Angela A,

Far Rockaway, NY
Abel was very efficient
November 16, 2025
Overall rating

Abel arrived in a timely fashion, was courteous and careful with the cabinets and flooring around the refrigerator. The fridge seems to be running fine.I'd recommend him to do your work.

Bonnie F,

Galveston, TX
My refrigerator was leaking water
November 16, 2025
Overall rating

Chris was great. He went out of his way to get to get everything done.

Joyce D,

Memphis, TN
Fixed my Whirlpool ice maker
November 15, 2025
Overall rating

Took a week to source the part and repair. Working fine.

Steven C,

Waipao, HI
Solomon? Was thorough and professional .
November 15, 2025
Overall rating

Solomon? Was thorough and professional trying to resolve the problem with my refrigerator freezer leaking inside and all over my kitchenfloor... the order for the part needed, a whole freezer door was canceled because the door is unavailable. Without the part, he was unable to repair and reported additional damage requiring the new freezer door.. he called it in, the freezer-- refrigerator cannot be repaired... I am waiting for the replacement. I have had technicians to address this issue beginning with nonworking ice dispenser, and ice, freezing up in the ice dispensing bin, and water leaking and freezing inside the freezer and into the icemaker for years.. and now i have cracked floor tiles in front of the refrigerator due to water from this problem .

Sandra H,

Reston, VA
Review on Cliff
November 15, 2025
Overall rating

If I could give him a 10 I would, but since you don't have that option , definitely a 5!!!! He was awesome and friendly and fixed our issue. Such an asset to your company!👍🙌

Barbara M,

Mount Pleasant, SC
Sub zero refrigerator
November 15, 2025
Overall rating

Lawson was amazing. Knowledgeable, professional, friendly. I strongly recommend him!!

Patricia E,

Chico, CA
Refrigerator Service
November 15, 2025
Overall rating

Very pleasant man. Explained the problem. Too expensive to fix (new compressor).

Sharon D,

Peoria Heights, IL
Mark was great!
November 15, 2025
Overall rating

He was knowledgeable, professional, and personable! If we need service in the future, I hope he's the guy!

Jason A,

Dyer, IN