Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent
June 08, 2026
Overall rating

Frank was thoughtful, knowledgeable, thorough, and kind. He was able to troubleshoot the problem quickly.

Julie K,

Nashville, TN
Kenmore Elite Refrigerator
June 08, 2026
Overall rating

Tam sure knows the Refrigerator. Knows every piece of it & makes sure it's all put back in the right order. He's one of the best service persons we have met.

Barb D,

Mesa, AZ
Excellent service
June 08, 2026
Overall rating

Orett,was very professional identified himself as the tech.He took a look and knew exactly what the problem was. Also, he was very neat .I give him a five overall.

Gail M,

Deerfield Beach, FL
Great Service!
June 08, 2026
Overall rating

The ice machine was not working and I scheduled service. James came out, checked a few things and ordered a new machine. We scheduled the replacement and the part was shipped within 2-3 days (I can't remember which). The delivery window was scheduled from 9:30 AM to 11:30 AM,and he came out right after 9:30 AM. The installation only took about 20 minutes! James is great, friendly and very professional! I love Sears Home Service for all of our appliances!

Caryl T,

Las Vegas, NV
Fast and efficient repair!
June 08, 2026
Overall rating

Miguel arrived in time and completed the repair quickly. He was professional, helpful and pleasant.

Charlesjoe G,

Cornville, AZ
Excellent Service
June 08, 2026
Overall rating

Got the job done! Friendly, on time, and identified the issue quickly.

Dena A,

Harker Heights, TX
Kevin Performance
June 08, 2026
Overall rating

Kevin was most helpful and a good associate representing your company

Eric S,

Mechanicsville, VA
Serviceman great.
June 08, 2026
Overall rating

Very polite and professional. He did a great job. But Sears said they would be here on Thursday and they did not come. When we called we only got AI. We had to reschedule again.

Roger D,

Beaumont, TX
Excellent Technician
June 08, 2026
Overall rating

Daniel is very knowledgeable and is very respectful. He is excellent as a technician!

Marian R,

Cordova, TN
Jeff
June 08, 2026
Overall rating

Very respectful, friendly, and efficient! Explained thins very carefully. Excellent serviceman!

Mary B,

Tyronza, AR