Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Damien's service!
Damien was very courteous and very knowledgeable about the product.
Rosalyn S,
Calumet City, ILHe was so nice and efficient.
I appreciate Edmar's friendly demeanor and patience to explain what was going on to us. He is a gem.
Lynh N,
Apex, NCExcellent service, polite, knowledgeable, good communication
Excellent service, very polite, knowledgeable, good communication, cleaned up after himself.
Anna G,
Oklahoma City, OKExcellent service
Manny did an outstanding job! He is very professional, thoroughly knowledgeable and very efficient. Thank you, Manny for helping us today!
Connie F,
Montgomery, TXExcellent service
Prompt & professional services were provided . Completely satisfied with installation
Christy C,
Dike, TXReview is for Sears repair not Robert, he was 5 star excelle
My refrigerator wasn't cooling the last week in Sept. It is still having problems not keeping temp down. I have had 6 visits, different techs ordering parts, rescheduling etc. This past Saturday (visit #8) Sears cancelled my appt and rescheduled for today 8-12pm, then updated it to 1-5pm and now I receive another update cancelling it to reschedule to tomorrow. I NEED TO SPEAK TO A LIVE PERSON TO FIX THIS ASAP! * Again, Robert was an excellent technician, very knowledgeable!!!
Robin M,
Chino Hills, CAThe technician was excellent
The tech was excellent and was able to complete the repair quickly. The parts arrived in time for him to be able to replace them and complete the repairs. The AI aspect was clumsy and the Ming for tech's arrival was way off, by 3 hours. That was the only disappointment.
Mona S,
Columbia, MDThe best!
Give him a raise do whatever you got to do to keep this guy on your team! Outstanding service and bar none superior to any tech I've had to use previously. Great work!
Thomas B,
Oregon City, ORDefroster Heater Failure
Van is an outstanding technician. He is a very competent, knowledgeable and people friendly repairman. He has a great personality and ge is an asset to your organization.
Frank M,
Trail Creek, INService for refrigerator
Shane was very nice and informative. The company needs to do a better job of communicating delays.
Philip B,
London, KY