Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

SEARS REFRIG REPAIR
November 26, 2025
Overall rating

Response to our Master Protection request for emergency repair was appreciated we lost $500+ in food and Ricky, repair tech, said our refrigerator freezer was unrepairable.

Patrick C,

Austin, TX
Refrigerator Repair
November 26, 2025
Overall rating

Alex's service was the best. He is definitely five stars.

Deborah T,

Carrollton, VA
Fridge Repair
November 26, 2025
Overall rating

Abdul… professional, knowledgeable and an accurate troubleshooting expert! Thank you Abdul for taking time and explaining exactly what the problem was and how to avoid certain issues with my GE fridge moving forward.

Alindia T,

Frederick, MD
Refrigerator Service
November 26, 2025
Overall rating

Explained everything in detail and was very knowledgeable of appliance to service.

Marcus C,

Dry Fork, VA
Very knowledgeable!
November 26, 2025
Overall rating

Eric diagnosed the problem quickly and completed the repair efficiently. He is very friendly & knowledgeable - an expert technician!

Patricia N,

Manulis, NY
Knows his stuff
November 26, 2025
Overall rating

The technician was able to diagnose and fix the issue by himself. The technician who came yesterday was not as skilled and believed that the whole refrigerator had to be taken out of its housing and taken apart. The gentleman today was able fix it by himself without unnecessary dissembling.

Maria G,

Miami Beach, FL
Great Tech
November 26, 2025
Overall rating

Sergio was great! Communication was excellent he reached out as it got near the expect time and let me know his first job took longer than planned so that put him behind. Once he arrived he was informative on what the situation appeared to be and the diagnostics to be done. Once he was did the diagnostics and determined the issue as he worked the quote to fix it he made sure to try and cover all the possible problems that might end up costing more in the end. Overall great experience the situation we had was just to cost prohibitive to try and fix the fridge.

Brian B,

Huntsville, TX
5
November 25, 2025
Overall rating

Teddy knew just what was wrong and just what to do. Very efficient and courteous. Saved me from buying a new refrigerator. Thank you.

Susan R,

Watsonville, CA
Excellent Service
November 25, 2025
Overall rating

Abdul provided excellent customer service, he worked tirelessly to fix our appliance, trying every avenue possible. He explained why it could not be repaired and provided next steps. I would recommend him as a repair technician.

Paul G,

Gaithersburg, MD
Refrigerator repair
November 25, 2025
Overall rating

Chris was professional, friendly and most of all clean and competent.

William S,

Osage Beach, MO