Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Frigidaire repair
November 28, 2025
Overall rating

Did a great job, was done in the correct amount of time

Bob T,

Angola, IN
Great tech 5 stars
November 28, 2025
Overall rating

He thoroughly explained the issue and made great recommendations. I would highly recommend him.

Jennifer D,

Bonita Springs, FL
Problem Went Away but we received good service
November 28, 2025
Overall rating

The icemaker in our Kenmore refrigerator stopped working. I replaced the filter with the filter bypass. Went online to make an appointment to get the icemaker fixed. In the meantime the icemaker started working again. Ruben arrived early and did a maintenance check on the refrigerator. He was very thorough and professional in every way and is a nice man. 5 star Quality service. Good price. I have Sears Home Services on my website favorites in case I need them again

David H,

San Diego, CA
Great service
November 28, 2025
Overall rating

James was very fast in diagnosing where the leak was coning from. Would use them again!

Mira S,

Las Vegas, NV
Replaced part
November 28, 2025
Overall rating

Manuel came and had the part installed within 15-20 minutes.

Kenneth H,

Viera, FL
Rate Mj
November 28, 2025
Overall rating

Excellent Knowledgeable Professional Helpful Sears is fortunate to have such a great employees

Cindy E,

Olive Branch, MS
Very knowledgeable technician
November 28, 2025
Overall rating

Very nice and polite. Professional. Knows what he is talking about

Tim N,

Lakeville, MN
Refrigerator repair
November 28, 2025
Overall rating

Marshall diagnosed our problem and fixed it in a timely fashion. Excellent job!

Michael J,

Millsboro, DE
Refrigerator repair
November 28, 2025
Overall rating

The technician was very polite and prompt. He diagnosed the issue and explained what needed to be done. He did a great job setting the expectations for the timing for the repairs. He also cleaned up and put everything back before leaving. I will not hesitate to call Sears again.

Douglas P,

Millbury, OH
Ongoing Fridge repair
November 28, 2025
Overall rating

Eric arrived on time and went through the refrigerator parts to troubleshoot. He took the time to answer all my questions and explain how everything worked and the reason he was checking each part. Hopefully this will be the last service for this fridge

Sandra S,

Fort Plain, NY