Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Timely and Professional
Anthony is a good, personable repairman. He is knowledgeable, professional, and shows up on time.
John L,
Steens, MSFrozen Fridge!
My tech was wonderful, he knew right away what was wrong and fixed it in no time!
Joann M,
Elkridge, MDGreat Technician
He was very knowledgeable about my product, professional and courteous.
Pamela P,
Destrehan, LATim @ sears
Great. Tim was on time and found a resolution quickly
Michael M,
Florissant, MORepairman was here to fix my refrigerator
He tried to fix my refrigerator, but he said it was not fixable His name is NOE. He was very courteous and did as much as he could.
Theresa F,
Long Beach, CAMichael is the best!
Please know that I was very upset with the experience that I had earlier in the week with the technician lying about "" no one being home" not only was a home. The front door was open, and I was sitting right by it at my desk no one ever came by. It was a total lie and delayed my repair until Wednesday Michael on the other hand is prompt communicate clearly when he's on his way and completes his work quickly and cleans up when he's done. He not only deserves a promotion and bonus, but should be training other service people how to best do his job. His work is a 10+, 5 stars etc.. If at all possible, please make sure should I need a repair person in the future that I get him again! Thank you for the opportunity to leave this response as this day and age it is so rare to find someone who truly cares about his job. Regards, Donna Hoffman
Donna H,
Wallis, TXBest technician Ever
Shanon has been out here working on our fridge several times in the past year trying to figure out the problem. He has been polite, punctual, educational and explains what's going on and he works diligently trying to fix the problem. I'm just glad he's the same one that comes out each time because at least that way we don't have to explain it over and over again to different people. very nice always smiling. If we ever need someone to come back out, I hope it'll be him, but I hope we never need him again. THANKS Shanon
Joseph H,
Gatesville, TX5
Kevin was able to resolve our problem, he was very pleasant & helpful
Karen L,
Buffalo, NYEnrique
Enrique was very professional and repaired our refrigerator which was very time consuming
Lynne S,
Clermont, FLGreat Technician
Paul J come right on time and got to right away. Since we have had some earlier problems with our Refrigerator and there had been several technicians working on it before he had to check our unit out completely to make sure he knew exactly what the repair it needed. After working on our Refrigerator for a while he had finished up and made sure everything was cleaned up from the repair. After checking out our Refrigerator it working fine now. I would surely have Paul come to work on my appliances anytime.
Clarence J,
Cleveland, TX