Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Repair
Need to have a person to talk to set up a repair
William E,
Pineville, LAKnowledgable
Identified the probable cause of the water leak in our refrigerator.
Molly L,
Broken Arrow, OKSamsung icemaker repair
Appointment on time. Repair complicated by a faulty new part. Repair rescheduled to one month away. Technician professional and knowledgeable.
Thomas L,
Green Valley, AZGreat customer service
After calling my warranty company, the technician called to let Me know his arrival time. Very professional and courteous.
Isaiah W,
Goose Creek, SCVery professional
Professional good work quality respectful make my refrigerator ready to keep working for the hot summer Good Job. Thanks
Carlos V,
Live Oak, CARefrigerator thermostat installed.
Neal was courteous, very task oriented and did not waste time. Very grateful for his expertise. My qualm is with Sears ' lack of notification, and an inability for customers to contact a person or obtain info when scheduled appt is not kept. I lost a whole day when there was no show and no contact from Sears for scheduled date of 6/8. Rescheduled date of 6/9, still shows 6/8.;Further discomfort resulted when the many calls made to Sears using different numbers, the same msgs were heard repeatedly . My family has used Sears for decades. This experience is displeasing.Tech service was very good. Please review the seemingly "armoured" communication system with customers . I would like to praise this area as well .
Theodosia J,
Jacksonville, FLBetter late than Never
Rudy got caught in traffic but he was well worth the wait. He was personable, professionally, honest and reliable.
Janis M,
Oceanside, CAGood honest service
Took his time, was thorough and helped find the issues.
Daniel K,
Copperopolis, CAFive star service rating
Jim arrived on time, diagnosed the issue quickly, and completed the repair promptly. He was clearly very experienced and knowledgeable, as well as personable and easy to talk to.
Kevin H,
Falmouth, MEexcellent service
Jose was prompt , informed me every step of the repair. Repaired the refrigerator easily. He had years of experience. thank you Sears repair.
Patricia P,
Phoenix, AZ