Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Quick diagnosis
December 03, 2025
Overall rating

Clement communicated his schedule appropriately. When he arrived, he gave a quick and thorough explanation of the issue with our fridge.

Jennifer C,

Charlotte, NC
Refrigerator Repair
December 03, 2025
Overall rating

Dwight the service tech was great! He was not fully aware of the job, made it all work but my appointment was late in the day which had him at my residence later than was supposed to as I live in a condo. Better planning from headquarters and being able to reach Sears Service directly would be appreciated in the future.

Margo D,

Riviera Beach, FL
5 Star
December 03, 2025
Overall rating

Very helpful and knowledgeable, wish every repair person was like Richard.

Charlene S,

Palmerton, PA
Consistent Great Service!
December 03, 2025
Overall rating

Brian is very thorough and technically astute. He has been consistent through multiple visits. Thank you.

Theresa J,

Chesapeake Beach, MD
Great job
December 03, 2025
Overall rating

Louis was thorough with his service call. Answered all my questions.

David P,

Morrisville, PA
Fridge repair
December 03, 2025
Overall rating

Excellent, arrived on time and was very knowledgeable. Five stars!

Alethia M,

Chestertown, MD
Excellent
December 03, 2025
Overall rating

Anthony seems very experienced and hopefully the issue with the ice maker is resolved

Maritza S,

Williamsburg, VA
Finally fixed we hope
December 03, 2025
Overall rating

Nedzad was awesome-came with more years of experience than previous techs. He identified the ongoing issue and added a missing part no one else noticed. Hopefully this will stop the icing and water draining inside the unit.

Gay G,

St Petersburg, FL
Customer
December 03, 2025
Overall rating

Knew what he was doing and very friendly and helpful.

Gary H,

Burkeville, TX
service call
December 03, 2025
Overall rating

Rendel tried to find the problem we were having but the refrigerator would not re-create the issue. He tested several things and could not discover the problem. He explained all the things that he checked and it is running again.

Barbara B,

Mobile, AL