Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Good work.
Clement was very professional and seemed knowledgeable. I appreciated that he communicated issues he saw and resolution.
Karen B,
Mooresville, NCFridge part replaced
Part replacement Went as expected..why 10 words. Reviews suck .
David B,
Windham, MERefrigerator service
Technician very friendly and efficient. Found the problem almost immediately
Fred B,
Largo, FLDefrig
Very smart, very knowledgeable and. I'm very happy with the aervice call!
Lori S,
Sarasota, FLJustyn Francona
Paul was fantastic! Great service and was very respectful of our home!
Justyn F,
Beaver, PATodd was great
Todd was very thorough in his explanation to us about what he had to do for the refrigerator and was very respectful of our disability.
Darlene M,
Newport, NCSears Home Services
Joel with Sears Home Services provided excellent customer service, communication and service. We had minimal downtime and our refrigerator issue is fixed.
Rita S,
Prescott Valley, AZSuperb
Elijah was very professional and courteous the entire time during the service. He's a great asset!
Melissa S,
Elkton, MDSamsung fridge and ice maker
Polite and courteous. Praying this time it's fixed for real!
Beatrice R,
Eight Mile, ALExpert Technician with Outstanding Attitude
I had the pleasure of working with Enrique today, and he absolutely deserves a 5-star review. From the moment he arrived, he was patient, professional, and incredibly thorough. He took the time to explain everything he was checking, walked me through the diagnosis step by step, and made sure I understood exactly what was going on with my refrigerator. Enrique wasn't rushed, didn't cut corners, and treated the situation with care. He double-checked all components, verified the issue, and clearly documented everything for the escalation process. His calm demeanor and positive attitude turned a frustrating situation into a smooth and reassuring experience. In a world where great customer service feels rare, Enrique stands out. He is knowledgeable, respectful, and genuinely pleasant to work with. If every technician worked the way he does, the service industry would be in a much better place. Thank you, Enrique — you made a stressful appliance issue a whole lot easier. Highly recommend!
Rudy F,
Adelanto, CA