Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent professionalism.
December 11, 2025
Overall rating

Rennie was very thorough in inspecting my appliance but nee is to order parts to complete the repair.

Donald O,

Middletown, OH
Efficient and knowledgeable
December 11, 2025
Overall rating

Made the repair fast and kept us informed. He knows the business well.

Kevin D,

Redford, MI
Great tech, lousy service timelines
December 11, 2025
Overall rating

Martin was good and knew his stuff. The very frustrating part is a time awaiting to get my parts and then he especially Long delay to get an appointment to come out to the house again. If I had my choice, I would not select Sears again because of the late not because of the tech, but because of the system, it doesn't work for homeowners.

Mary S,

Corpus Christi, TX
The Man, the myth, the legend.....
December 11, 2025
Overall rating

Mr. Ransford was patient, kind, and a true professional. He not only resolved my issue but kept me informed throughout the process. Impressively, he was also training an associate who was shadowing him at the same time. Excellent work!

Lorenbarry W,

Upper Marlboro, MD
Fantastic Job
December 11, 2025
Overall rating

After seven no shows and cancelations from Scott and a truly botched job by Scott, Rod was a fantastic improvement. He was here less than two hours and fixed what Scott screwed up. He was very pleasant and shared everything he found wrong and how he fixed it. If we had gotten Rod first we wouldn't have had to wait FIVE months to get our refrigerator working again. Extra thanks and appreciation to Rod for such a fantastic job!

Ginger J,

Brocton, NY
Repair of noise in condenser fan
December 11, 2025
Overall rating

Jordan did a great job of diagnosis and removing the ice buildup causing the noise on the fan, repairing the drain pan

Steve D,

Fort Scott, KS
Great Service
December 11, 2025
Overall rating

Ricardo provides great service. He identified the problem with expertise and Fixed my door promptly. I definitely recommend Ricardo and Sears Any day.

Zada H,

Snellville, GA
Refrigerator
December 11, 2025
Overall rating

He was very professional, knew what he was doing and was very pleasant.

Delores A,

Charlotte, NC
Ice maker repair
December 11, 2025
Overall rating

He is very thorough and did great service! He also goes above and beyond by cleaning up afterwards and is very kind.

Joanne S,

Omaha, NE
Tommy is good
December 11, 2025
Overall rating

Tommy is excellent technician. Did the job in time and perfectly. I would strongly recommend him to my friends and family.

Kamal K,

Stewartsville, NJ