Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Service
A very hard worker!!!! Extremely knowledgeable, friendly and patient. Certainly an asset to your company
Judith K,
Beverly Hills, FLRefrigerator Light
Fidel was so professional and was able to fix problem without having to even order a part. Also showed me what he was doing every step of the way!
Kathy V,
Scotts Valley, CATechnician
Christopher was very thorough and knowledgeable. He was patient, polite, respectful and explained to me what had to be done and how long the repair would take. I'm glad he did the job!
John F,
Mason, OH5
Kept us informed. Sears needs to have more technicals ad we had our parts for more than a week before a tech could get back for the install
Marilyn G,
Stockton, CARefrigerator
He was very knowledgeable and ordered the part needed and polite
Joyce B,
Naples, FLSears Home Service Technician
Randall was very professional and efficient and provided important information about his work plan and about the part replacement. We really appreciated his help!
Esther M,
Natchez, MSStraight to work
Knowledgeable and went straight to work. Not happy my 5 yr old frig I bought brand new does not have parts available. So probably won't be buying another Kennmore.
Albert P,
Cameron, TXFridge repair
Your repair men are always pleasant and do a nice job. My only complaint is the fact that you give the customer an 8 hour window of when repairman will be arriving. A 4 hour window would be much better! Also, the initial visit you asked what was wrong so that the technician could come prepared with probable part replacements. We did that. We provided the model number of the refrigerator as well as a detailed description of the problem, however, the technician did not come with the part needed the first time, and we had to schedule a second visit in order to due the necessary repairs.
Linda H,
Rutland, MASamsung ice maker repair
He's very nice and quite knowledgeable... appreciated his friendliness and his expertise.....thanks for him!!
Jerry E,
Hot Springs, ARExtremely Professional
The Technician was very fast and very good. Very professional , nice kind person. explained everything very well.
Huston M,
Hamlin, TX