Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

5
June 10, 2026
Overall rating

Tech explain everything i need. Some parts are no longer available. Thank you

Monica G,

Chicago, IL
Patrick was great!
June 10, 2026
Overall rating

Patrick was great. He arrived earlier than the estimated time and quickly found the problem with my appliance and fixed it! The AI system however was not great. I tried 3 times to update the service address because it is different than my billing address. The "chat" feature it said to use to update address did not work at all. Then I texted the number, and it said it fixed it. Then AI called me the day of appointment and I updated that address again, successfully so it said. But it didn't. So Patrick had to drive 2 places. Fortunately not too far away.

Laurie M,

Williamson, NY
Courteous, very efficient!
June 10, 2026
Overall rating

My service technician was extremely courteous, very efficient! Fast repair‼️

Dawn K,

Colorado Spgs, CO
Service
June 10, 2026
Overall rating

Prompt service. Looked for other solutions to fix the problem.

Kathy K,

Green Bay, WI
Refrigerator repair
June 10, 2026
Overall rating

Tee was awesome! Very professional and very knowledgeable. He was training Trevor, showing him step by step as to what he was doing. Thank you! Edward Nava

Edward N,

Tucson, AZ
Repair of refrigerator
June 10, 2026
Overall rating

James was very professional and knowledgeable. He was training 2 young men who really knew what they were doing.they all did a great job.thank you for taking care of my refrigerator.

Annabelle G,

Alice, TX
Service
June 10, 2026
Overall rating

Knowledgeable, fast service, respectful, friendly, dependable. Tomorrow we will ck is the repair was successful

Ivonne V,

San Juan, PR
Tech
June 10, 2026
Overall rating

Knowledgeable did not waste time in repairing issue with ice maker

Van T,

Portageville, MO
It was a fair assessment
June 10, 2026
Overall rating

Kenny was very thorough and observant. He made a fair assessment of my refrigerator.

Columbusmar W,

Paris, TX
Seven was informative
June 10, 2026
Overall rating

He was very precise, polite, and informative. Arnhem is an asset to Your company

Robert L,

Salem, MA