Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
It took over a month for the parts and labor to get approved. The general phone number directs you to someone in Asia; unable to speak with someone in the US. Automated AI rescheduled appointment twice, unable to speak to anyone. Dispatch and AI notification not on same page. Very disappointed. Technician was courteous and on time. Explain what needed to be done to my refrigerator.
Doris A, Schertz, TX
Excellent
Mark diagnosed the problem fast and fixed and cleaned up well.
Beth L, Wynnewood, PA
10
Extremely knowledgeable and professional. I was pleased with the service rendered even though my unit is discontinued. Barry explained the situation indepth
Terris H, Middletown, DE
Jason
Jason was very polite, friendly and efficient. Got the job done and answered all my questions. Definitely would hire him again!
Gary Z, Macon, GA
I don't understand..."title."
Mark was very knowledgeable in his expertise. Very respectful and kind and a pleasure to have in my home. Thank you Mark!
Joanne J, Philadelphia, PA
5 being the best
Mark was very good. He was very confident in what he was doing.
Nancy M, Suffolk, VA
Great service provider
Jim was a very knowledgeable service provider and really took his time to be very thorough to help me understand the issue. He is a great representation of the company.
Suzanne B, Montclair, CA
Refrigerator craft ice maker
Yes the technician came and fixed our craft ice maker and informed us how to keep it working. Jody was very nice! No one ever showed us what went wrong
William F, Kingman, AZ
Exceptional and Quick
Preston was very courteous and prompt to deliver service. He was knowledgeable about the product, offered insights and recommendations. He quickly resolved our problem and was very polite and respectful.
Angela B, Camden, NC
Service Call
Ricky did a great job finding out what was wrong with my refrigerator and explaining what he did and what might be a problem in the future.
Gary O, Red Rock, TX