Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service by Gary
Gary did a great job and it is super nice to again have lights in my refrigerator and freezer.
David J, Jasper, TX
Refrigerator repair.
One of the best service technicians I have ever talked to. Tony took time to inform me of the issue and did an excellent job explaining my various repair options. I will highly recommend him and SEARS Repair Service any time.
Georg H, Trinity, TX
My Amana Refrigerator Ice Maker
I was extremely humble & happy when Renee stepped up to my door & introduced himself as the Sears Refrigerator Repair man to service my appliance. He took one look knew what the problem was. He explained in detail what was wrong up in the ice maker & correct the issue as well as tested the water 3/4 times to make sure it was clear. After the testing Renee said Ms Gurley it's fixed. What an amazing Refrigerator Repair Man that knows his profession. I want to take a few minutes out of my time to say thank Renee for a job very well done. I now hear my ice dropping & to look up & see the green light was amazingly done in no time. I would certainly want Renee to come back again. I would give Renee (10) stars. And thanks to Sears for timely response.
Rowena G, Barstow, CA
Refrigerator concern
Mahmood listened to our concerns and did a great job of explaining what the concern was with the refrigerator. He was professional and friendly.
Cathie, Goochland Va
Very pleased with the service
Thank you for taking care of problem we were having.
Michael F, Riverbank, CA
Excellent
Santos did a great job. He knew right away what the issue was & had all necessary replacements with him. He was kind, respectful of our home & worked quickly. The only complaint was that our scheduled time was 8-12 & he arrived at 4:30. I don't think this was Santos error, I think too many service calls are scheduled in a small window. Sears repair scheduling needs to change this but I doubt they will, they'll just keep making customers suffer so they can make the most amount of money while their service providers are overworked & blamed.
Lillia S, Grover Beach, CA
Patrick
Very knowledgeable! I needed a new Ice Caddie, and od course it no longer available. Thank you Patrick
Brian O, Veneta, OR
good service experience
Jeffrey was pleasant, explained things well and did a thorough job.
Donald B, Taneytown, MD
Review
Tech was great. Explained as he went. Very courteous and personable.
Roberta R, Roslindale, MA
Tech
Bad news , but Great service and explanation of problem Appreciate the help, hopefully now they can replace it with out trouble based on technician saw
Malinda E, Suffolk, VA
