Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Field line froze up in ice maker causing no ice.
June 26, 2026
Overall rating

Very satisfied with service man and the way he solved the issue with our ice maker.

Bobbie W,

Anderson, TX
Kenmore repair
June 26, 2026
Overall rating

Honest and knew what he was doing and saved me money. Thank you

Michael V,

Staten Island, NY
Great service
June 26, 2026
Overall rating

D'Angelo was very professional and did a great job. He was very thorough in checking out my refrigerator

Barb K,

Oconomowoc, WI
He showed up!!
June 26, 2026
Overall rating

Showing up is half the battle. But he was also helpful, friendly and knowledgeable. Today you did great SEARS HOME SERVICES

Susan E,

Springfield, MA
The ice box is working good now.
June 26, 2026
Overall rating

😊 he did very good job 👏 .we are very happy 😊.

Tuyhoa D,

Belmont, CA
Sears - Harvey
June 26, 2026
Overall rating

Harvey was very pleasant, knowledgeable, and completed the service in a very short time. I would recommend him highly.

James E,

Weatherford, TX
Technician
June 26, 2026
Overall rating

Mariana is very professional and friendly. She is very knowledgeable and friendly. It took her no time address my concerns and taught me. It was a pleasure to meet her.

Sam W,

Lynn, MA
Condenser fan motor
June 25, 2026
Overall rating

Aschbea was great but the price to replace a simply fan motor was more than the cost of a new fridge

Fernando R,

Brooklyn, NY
A very good experience
June 25, 2026
Overall rating

Michael is truly an asset to your company. He is respectful, kind and very knowledgeable. He went above and beyond to help me. I will definitely call Sears repair if I'm in need of any in the future. I also plan to tell my friends and family. Thank you, Michael.

Cheryl B,

Fallbrook, CA
Replace ice maker
June 25, 2026
Overall rating

Your automated system sucks. I tried to call someone to let them know the part ordered did not arrive. Eddie had to come back to my house to reorder the part. Finally on the third trip, the part was installed. Eddie was great but your AI system came me the worst customer experience. I will never use Sears again!!

Robertoandk R,

Castroville, TX