Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Terence - Refrigerator Repair
Terence was fantastic! He was friendly, professional, and very knowledgeable. He arrived right on time, fixed the problem quickly, and even gave me time to clean behind the fridge before he put it back. He answered all my questions, and even talked to my husband on speaker phone to answer his. He also gave us good advice on how to make the repair last as long as possible. He also made sure that we were aware of our warranty options. If we need any repairs in the future, we would love to have Terence be the one to come back out! Thank you so much for your great help!!
Jared N,
Raleigh, NCRefrigerator
Trent polite. Thorough. Seems to be knowledgeable. Conducted business in a timely manner.
Mac T,
Bethel, NCGreat guy, great job!!
Very informative and helpful. Super friendly and explained everything. Would definitely recommend!
Doug S,
Zanesville, OHHoli is always good.
Holi is always good helping the consumer. Your AI bot system needs improvement, dealing with the bot can be so so frustrating.
Steven W,
Hilo, HIThe technician did a good job and explained the problem.
It took over six weeks for the repair to be completed. I had four appointments that were cancelled on the day of the appointment. No call, no explanation other thana text from Richard, Sears AI scheduling assisatant informinn me that the appointment needed to be rescheduled. Very frustrating. Horrible cutomer service.
Nancywillia N,
Sykesville, MDGreat technician
John was communicative, knowledgeable and professional. He arrived within minutes of him saying he was on the way. Fixed the original issue promptly.
Christopher R,
Maricopa, AZService repair
Joe was fantastic.Best service person!!! Truly know what he is doing.
Paul S,
Coventry, RIWonderful technician
We had an issue our refrigerator ice maker, Jonel was very knowledgeable, explained what he was doing and why. He showed us the parts he replaced. I would request him for any more repairs on. My appliances
Dawn J,
Dundee, ORSears Review
Tadd was very polite and pleasant as while very effective and knowledgeable
Kathryn T,
Cortland, NYTron P is great
Tron came in and was so polite. He clearly explained everything and got right down to installing the new parts. Crossing our fingers this works!
Miriam W,
Virginia Bch, VA