Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

17 appointments and counting
May 15, 2026
Overall rating

Brittlee is very positive and determined to repair the issues with our refrigerator. We've had over 17 appointments in the past two years many times nobody showed up. Brittlee has replaced the parts he's been instructed but issues persist. He's scheduled back in two weeks. Appreciate his professionalism and perseverance in address the issues.

Carla S,

Holualoa, HI
Excellent
May 15, 2026
Overall rating

I was wonderful. Thanks he was very professional in his work and kept us in formed at all times

Robert C,

Baker City, OR
Holi was knowledgeable, highly efficient, & responsible!
May 15, 2026
Overall rating

Holi was very friendly. He was highly efficient, knowledgeable and responsible. He got his job well done. We highly appreciated his professionalism. Thank you very much for his excellent customer service!

Lily M,

Honokaa, HI
Outstanding
May 15, 2026
Overall rating

Service was very good no problems everything was straight and complete

Eddie S,

Olive Branch, MS
He was kind and good way to approach.
May 15, 2026
Overall rating

I experienced that he knew what he was doing, and properly done.

Elizabeth T,

Bensenville, IL
Good job
May 15, 2026
Overall rating

Great guy that I would love to have him service my home again warm friendly good at his job. Did not let me down. I'm wanting to thank him over and over. It was not easy!!

Dale A,

Detroit, MI
Knowledgeable and friendly
May 15, 2026
Overall rating

Very nice person and very conscientious. Very knowledgeable. Great asset to your company.

Suzanne N,

Kirksville, MO
Experienced and Honest
May 15, 2026
Overall rating

Greg knew exactly what was going on with the fridge. Was quick to dive in and fix. Would definitely recommend working with Greg for anyone needing a repair

Dan R,

Marengo, OH
Good service
May 15, 2026
Overall rating

Helpful and friendly. Got my ice maker unjammed pretty quick.

Patricia W,

Cheyenne, WY
Refrigerator service
May 15, 2026
Overall rating

Kevin was great. Unfortunately, I had some additional questions for Kevin and there is no way to reach sears appliance service. I have tried 3 days without success to get to speak to someone, but after spending hours trying I gave up. Have not heard anything from sears appliance service,so at this point I know nothing. Great service. Thank you so much!

Paula C,

New Haven, CT