Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Repair of my ice machine
December 23, 2025
Overall rating

Mr. Chris was friendly and professional. He got the job done in a timely manner. So grateful for his expertise!

Terri P,

Ocala, FL
Repair
December 23, 2025
Overall rating

Peter was personable and got the job done: asset to your company: Waited six months for tech to finally arrive, 10 previous appointments were either cancelled or no shows

Kenneth M,

Derby, CT
Superb tech, wonderful man
December 23, 2025
Overall rating

Norman was great. Expert knowledge combined with caring came together for a really satisfying outcome.

Dan D,

Kailua, HI
Professional & l
December 22, 2025
Overall rating

James was highly professional and thorough with fixing our Samsung ice maker (which also included replacing refrigerator door). Any questions we had he provided thorough answers and suggestions. We give James 10 out of 10, but we can't say the same about any Samsung appliance!

Angela J,

Austell, GA
Just the best
December 22, 2025
Overall rating

Jeff is extremely good at his job. Very easy to work with. If he shows up as your technician consider yourself lucky.

Carolyn T,

Byron, CA
Efficient Service and Repair
December 22, 2025
Overall rating

We had this issue before and the last repair person didn't really give me the best explanation for the issue so eventually the problem returned. This time I finally know what's going on and he actually did his best to fix the issue and hopefully this will take care of it moving forward. Very appreciative of his time and service!

Danny C,

Paso Robles, CA
Refrigerator repair
December 22, 2025
Overall rating

Always goes out of his way to fix the problem. Very thorough and polite

Teria M,

Corydon, KY
Review
December 22, 2025
Overall rating

Had to call return tech as original problem with leaking frig was not corrected. Today, frozen part steamed by tech hopefully correcting original concern mid November of leaking frig, both freezer and frig. AI answering service is extremely frustrating as very difficult to bypass to speak with rep for explanation. AI called 3 different ferment numbers this am with first 2 not recognizing our phone numbers nor contract number. Eventually after39-40 minutes, got a human! I'm lease re-evaluate your AO service. Thank you

Anne G,

Los Banos, CA
Another good repair experience!
December 22, 2025
Overall rating

I was happy to see Ransford again for this service. He did a great job last time, and did so again. Diagnosed and fixed the problem quickly; explained the issue in "layman's" terms. :)

Beth T,

Edgewater, MD
So good!!
December 22, 2025
Overall rating

So glad to have this repair done!! All well done

Judy Y,

Prescott, AZ