Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Ice maker repair for john
May 17, 2026
Overall rating

John was great! He expertly repaired the ice maker put every thing back together an then cleaned up after he was done! Great employee and polite.

Mark B,

Clio, MI
Refrigerator repair
May 16, 2026
Overall rating

Alberto was knowledgeable and very helpful. He answered all of my questions.

Sheryl M,

Carrollton, TX
Nice
May 16, 2026
Overall rating

Bruce replaced my ice maker quickly. It was nice he was able to do it today instead of Wednesday.

Vick F,

Kenner, LA
Friendly & Skilled
May 16, 2026
Overall rating

Accomplished replacing parts successfully. Discussed product repair history. We'll see if it works after NUMEROUS efforts to resolve same problem.

Rebecca D,

Long Beach, CA
Refrigerator
May 16, 2026
Overall rating

Tam was an excellent repairman. Had great knowledge about the Kenmore Elite refrigerator. Friendly & positive. Worked hard. Many parts needed to be changed. He's one of the Best.

Barb D,

Mesa, AZ
Very professional
May 16, 2026
Overall rating

Skyler was very courteous to me & my wife. He was a pleasure to talk to.

Bennett D,

Lake Arthur, LA
Ice maker replacement
May 16, 2026
Overall rating

Luis was very prompt, courteous and professional. He carefully replaced the unit and then took the time to explain why the bad unit wasn't performing properly. I highly recommend Luis.

Alan C,

Kankakee, IL
Issue Resolved!
May 16, 2026
Overall rating

Gary let me know when he was 10 minutes away, which was perfect. He installed the parts and cleaned up afterwards. He was polite and professional, & my freezer is finally making ice. Thank you!

Rachel B,

Chireno, TX
Very knowledgeable & friendly
May 16, 2026
Overall rating

Paul came four times to fix our ice maker on our 5 yr fridge. We kept getting the wrong size part from where it was ordered so basically it was getting the right part. We felt if we could of talked to a person instead of dealing with AI he wouldn't of had to make that many trips to our house. Hopefully this is his last trip & last part which is working now on second day of being fixed. He did a great job sticking with our problem ice maker.

Carol A,

Hopedale, OH
Amana Refrigerator repair
May 15, 2026
Overall rating

He came right in and was aware of the problem at gand. Very professional, and knowledgeable

Esther J,

Chicago, IL