Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Installed new board.
December 26, 2025
Overall rating

Efficient and pleasant. We believe the problem has been rectified.

Geoffrey S,

Fort Mill, SC
Good
December 26, 2025
Overall rating

He was clean and seemed to fix the fridge again.

Lois F,

Lake Havasu City, AZ
Knowledgeable and kind
December 25, 2025
Overall rating

Brian was very knowledgeable and courteous. We were grateful for his expertise and kindness.

Joe H,

North Liberty, IA
Repair
December 25, 2025
Overall rating

Robert was very pleasant, understood our issue & quickly discovered problem to correct before leaving us with a working ice maker again after 6 weeks of first repair technician. Thank you Robert!! 😊

Judith L,

Clarkdale, AZ
Excellent service provider
December 25, 2025
Overall rating

Kept working until fixed the ice maker! Thank you for timely service and support.

Jill G,

Tallahassee, FL
Wayne Saved Christmas for this Family
December 24, 2025
Overall rating

It's not a good feeling to watch your fridge go out commission right on Christmas Eve. Luckily, Wayne answered our call and did an outstanding job diagnosing the issue in no time. Wayne displayed unequal professionalism while applying his vast knowledge in the field to resolve the issue, and get the appliance back in working order. It was a pleasure having Wayne in our home.

Maurault J,

Macungie, PA
5
December 24, 2025
Overall rating

A very nice person easy to talk with him and know what he is doing

Sandra R,

Petaluma, CA
Professional
December 24, 2025
Overall rating

Robert was efficient and professional and took time to diagnose the issue.

Wyatt D,

Clarkdale, AZ
Scott was great!!
December 24, 2025
Overall rating

We had two horrible experiences with Techs showing up, ordering the wrong parts, never returning to fix our fridge. Our fridge was broken for 1 month because of the horrible service. Finally, we got Scott who was super professional and let us know that the "buck stoped with him." He came out, ordered the correct parts, shipped it via rush, and came on Christmas Eve to fix the broken freezer. We were so grateful to his commitment to get this right.

Tracie M,

Denton, TX
Dwight is #1 in his trade
December 24, 2025
Overall rating

The best technician Sears has ever had We trust him 110%

Elizabeth G,

Loxahatchee, FL