Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Technician service
Prepared, knowledgeable, efficient. Excellent service. Explained issues and provided advice.
Joan R,
Greensboro, NCSuch a kind gentleman!
Daniel was so kind and patient. He was very thorough and professional. If I need a tech ever again, I would request him every time. You've got a keeper.
Brett G,
Horn Lake, MSGreat experience with Sears Repair
We needed refrigerator repair and set up appt. Kevin arrived on time, was polite, cordial, and professional. After diagnosing the problem and then discovering parts are no longer available, he put everything back and cleaned the area. Apologized for not being able to repair and thanked us for the opportunity. All in all great experience. New refrigerator is in transit.
Sandy L,
Byron, GAThorough
He checked everything and was very clear with the status. Very professional.
Terrie B,
Accokeek, MDAnthony 24 Dec 2025
He was courteous and knowledgeable in performing the task on hand. He completed the task with ease and on time. He cleaned also the work area. Thank you for the great job. A.C.
Acierto C,
Newport News, VAGreat service from a nice person!
Bruce was friendly and knowledgeable. He detected and fixed the problem with our refrigerator accurately and quickly. We appreciated his help and expertise very much!
Christian S,
Metairie, LADiagnosed ice maker malfunction and installed new ice maker.
Benjamin was professional, informative, and personable. He provided excellent service.
Gregory D,
Turner, ORRating for Jorge P.
He explained what was wrong and how he was fixing the problem. He also helped by taking the shelf's out and showed us how to take apart to clean them.
Imelda C,
San Antonio, TXFixed ice maker
Madho was wonderful! Very knowledgeable service technician. He was able to repair our ice maker as the one that was shipped to us was a dirty used equipment & that one was unacceptable to us. He was extremely professional & courteous. Madho is definitely an excellent employee & we couldn't be happier with him. Thank you Madho!
Jon S,
Grass Valley, CADiagnostic my refrigerator
He is on time and explains my refrigerator is working fine.
Yim W,
Honolulu, HI