Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
My husband says, "10!"
On a scale of 1 to 5, Terrence deserves a 10! Today was his second visit out to fix our fridge. On the first visit, I was unaware that the fridge needed to be moved out and disconnected from the stand along freezer. (We have the professional grade, double door fridge and freezer) Terrence was very nice about it and explained to me how to detach them, ordered a part to have just in case, and scheduled another visit. Today, he met my husband and went over everything again with him (I forgot some things.) He was nice, personable, and very helpful! Thank you Terrence!
Jordan G,
Tabor City, NCProfessional service
Nate was professional and diligent in diagnosing and fixing the issue with our refrigerator. It's not cooling so hopefully we will be good.
Kevin H,
Palm Bay, FLProfessional knowledge
The recent repair experience we just had with Sears Home Services was a pleasant experience. I was given options to reschedule if desired and was notified ahead of time when the repairman was heading my way. Juan the repairman was very knowledgeable and went right to work. He was courteous and organized and executed the task in a timely manner, being aware and tidy from the impact of the task.
Michael P,
Kerrville, TXGood technician!
Professional and friendly. Very helpful in ensuring my refrigerator was wrong before leaving.
Andrew K,
Stafford, VAWe wish we could have Ben every time!
He was knowledgeable, kind, and professional. He was a lot better than anyone else that we have used through their services.
Steve M,
Oakdale, CAsucessful repair
Tony called when he was on his way and gave me his ETA. He arrived on time. He askedme to describe what was going on with the unit. He pulled the cover off , and within a few mintues had it back running. I figured I would be shopping for new fridge but Tony saved me the hassle!
Tim K,
Trinity, TXJacqueline Adams
Very polite found problem ,very informative. Great customer service. Will recommend.
Jacqueline A,
Montgomery, ALNguyen
Your service is awesome. Thank you very much. Now I can enjoy my life.
Phong N,
Austin, TXDripping iceberg fridge
Ray was great and gave me doable options. Thank you Ray.
Pamela T,
Jacksonville, ARIce maker fixed!
thank you for the experienced and very professional professional service man that came to take care of our icemaker today.
Carol L,
Oneonta, NY