Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Ice Maker Replaced
January 01, 2026
Overall rating

Efficiently replaced my malfunctioning ice maker with a new unit that had been pre-shipped to my address. No complaints.

Paul Z,

White Plains, NY
Good informative service.
January 01, 2026
Overall rating

Although I problem cannot easily be fixed due to unavailable parts for our older Kenmore refridgerator, we appreciated the thorough diagnostics and showing us what was wrong. It allowed us to make a better decision about our refridgerator. Friendly and patient service.

Karen A,

Chico, CA
Outstanding service
January 01, 2026
Overall rating

Joshua was very professional and easy to talk to. He took his time to explain what was going on.

John F,

Granville, OH
Absolutely delightful.
January 01, 2026
Overall rating

Our whole experience was wonderful! Thank you so much!!! Sure no one wants their fridge to be broken but if it has to happen, Michael and this experience was as good as it could get!

Jason B,

Murrieta, CA
icemaker repair
January 01, 2026
Overall rating

James rolled in, diagnose the problem, dug into it, had the water leak stopped in no time! Perfect job done.

Gary A,

Portland, ME
On Time, On Target
January 01, 2026
Overall rating

Robert was very professional and handled our repair efficiently and at a reasonable price. 100% would use again.

Brent G,

Corrigan, TX
David provided just the work we needed.
January 01, 2026
Overall rating

Wife was convinced our 25 year old Kenmore Referigerator was having a temperature adjustment problem. David was able to confidently explain their interplay, their relationship to excess time leaving the doors open, and the properfunction of the twice-a-day default function. Success. Wonderful 25 year old Kenmore still works perfectly, wife understands that holiday-season constant-opening of the unit results in a need to temporarily adjust it for higher effort. Thanks, David M. Great save of a really wonderful and capable unit.

Richard S,

Seattle, WA
Terrence review
December 31, 2025
Overall rating

He noticed that report was incorrect. Showed me on phone. He reorderd the corrrct problem.

Charles B,

Florence, SC
Awesome Service!
December 31, 2025
Overall rating

Nedzad was on time, made the repairs to our refrigerator quickly and was completely professional!

David L,

Apollo Beach, FL
Great!
December 31, 2025
Overall rating

He was very polite and informative. He walked me thru everything he was doing. Very good experience overall

Jeannine L,

Houma, LA