Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator
January 05, 2026
Overall rating

Great job! Tam did a great job Much appreciated. Thanks

James W,

Gilbert, AZ
Julio my Technician
January 05, 2026
Overall rating

Julio was very knowledgeable with the repairs for refrigerator. He was fast and efficient. He tested the appliance for proper action after his repairs were finished. Very professional in his work.

Carlton K,

Brawley, CA
Freezer repair
January 05, 2026
Overall rating

Mike is great very knowledgeable and does great work in a timely manner.

Philip V,

Merced, CA
Refrigerator
January 05, 2026
Overall rating

Was very helpful and explained every step to me, he was very informative!

Mary P,

Fort Worth, TX
Great service
January 05, 2026
Overall rating

He was very thorough and made sure he did everything he could to get our old fridge/freezer functioning properly again.

Ani C,

Lenoir, NC
Freezer issues.
January 05, 2026
Overall rating

Was fast diagnosing the problem. Fixed the issue and was in and out with out a hitch.

Cheyenne Y,

Jacksonville, NC
Ms. Howard
January 05, 2026
Overall rating

James J was polite efficient and professional. He patiently explained what he found and what to expect next. He is an asset to your company! He represents Sears very well. The only complaint I have has nothing to do with the technician. I took the day off work a second time due to the window of the scheduled assessment was between 8am and 3 so I had to take the entire day off. The arrival time was after 4 I could have worked or taken a 1/2 day. Please consider a four hour timeframe window thanks.

Denise H,

Mcdonough, GA
Ice maker
January 05, 2026
Overall rating

Alonso was very respectful to us as we are senior citizens. He explained to us what was happening. Unfortunately for us we called day before new year day and had to wait longer after the new year. We are very pleased with his service.

Raul G,

Las Cruces, NM
Excellent
January 05, 2026
Overall rating

Excellent Service. Well done. Refrigerator is broken. Time to get a new one

Carol S,

Eufaula, OK
Service to ice maker
January 05, 2026
Overall rating

Wayne called with a time frame of when he'd be to our home and was very prompt. He thoroughly explained the issue and resolved on the spot. Highly recommend Wayne

Lisa M,

Glen Gardner, NJ