Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent
Raymond, the service tech, was amazing. Kind, efficient and went above and beyond.
Kimberly K,
Quitman, ARRefrigerator repair
Gary arrived promptly and was very knowledgeable about how to repair my refrigerator. He was pleasant and took away the material that the parts came in. Thanks a lot Gary
Priscilla T,
Lemon Grove, CArepairs
Ward was very pleasant - his job today was to replace the compressor and condenser - a two hour job. Am hoping that this repair will take care of the on-going issue from August 2025 - fingers crossed.
Brenda C,
Hanford, CAService for fridge that doesn't have compressor
Robert was really friendly and tried to help but the problem was that the part wasn't available. But he really tried to help.
Tom A,
San Carlos, CAbelow
Tom or Thomas was very efficient and courteous, he knew what to do with the parts and very helpful clearing the top refrigerator to install the orders parts. Also acknowledging the previous 2 techs Kevin and Edward ordered (the the parts that were faulty) and Tom installed today. 5 for all above .
Hope D,
Commerce Twp, MIFixed fridge
Very good and Kris is very knowledgeable and great personality. Thanks for sending him!
Michael B,
Apple Valley, CAReview of Bruce L
Bruce was very nice and accommodating. He was not able to fix the paddle on my refrigerator water paddle because there's no way to fix it. It was broken by another Sears service person when he tried to replace it and the only way to fix the issue is to replace the entire door. Doors to this model refrigerator are no longer available. The water does dispense so I'm not going to pursue fixing it any longer. I'll just deal with the water dispenser paddle not being secured at the bottom.
Lorinda K,
Hattiesburg, MSRate Mark
He has provided an excellent services. A Very knowledgeable and pleasant technician. Thank you.
Jill C,
Brea, CAPlease rate the service provided by Lawson
Lawson was respectful, courteous and answered all my questions. He made sure everything checked out replacing my water filter.
Stefanie W,
Redding, CAVery professional
Norman was very consuderate and professional. Though he couldnt resolve my Repair issue rue to parts availabilty he initiated a repair call to domestic and general regarding the issue. He assured me something will be done just need to wait for call from contract provider. This time my experience was great. Thank you Norman.
Cecilia K,
Kaneohe, HI